Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Chania Scott

Las Vegas

Summary

Professional banking specialist prepared for this role with strong focus on customer service, cash handling, and transaction processing. Proven ability to work collaboratively within team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bank Teller

TEKsystems
03.2025 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Lead Teller Supervisor/ Banker

Nevada State Bank
11.2020 - 02.2025
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.

Floating Bank Teller

Zions First National Bank
03.2020 - 06.2020
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Cross-sold credit cards, loans and other bank products.
  • Maintained friendly and professional customer interactions.

Supervisor

Starbucks
08.2019 - 06.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Education

Associates Degree - Dental Hygiene

Snow College University Graduate
05.2020

Skills

  • Salesforce
  • Microsoft (5 years)
  • Customer Service
  • Money handling
  • Deposit and withdrawal management
  • Sales and Cross-selling
  • Multitasking and organization
  • Customer relationship development

Certification

  • Certified Notary Public July 2024 to July 2027


Timeline

Bank Teller

TEKsystems
03.2025 - Current

Lead Teller Supervisor/ Banker

Nevada State Bank
11.2020 - 02.2025

Floating Bank Teller

Zions First National Bank
03.2020 - 06.2020

Supervisor

Starbucks
08.2019 - 06.2020

Associates Degree - Dental Hygiene

Snow College University Graduate

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