Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chaniah Mckenzie

Admissions Assistant, Receptionist
Douglasville,GA

Summary

I'm experienced with patient scheduling and medical records management also front-desk operations. All the while utilizes effective communication and organizational skills to enhance patient care and office efficiency. With knowledge of healthcare protocols and track record's while maintaining patient confidentiality and satisfaction.

Overview

5
5
years of professional experience
1
1
Language

Work History

Admissions Assistant

Douglasville, Nursing and Rehabilitation
08.2021 - Current
  • Makes corrections and update patient data information on computer.
  • Answered phones, and handled initial email contacts for applicants to admissions technician.
  • Assisted applicants with admissions process and served as point of contact throughout admission process
  • Led tours of facility for potential clients and families to highlight features and benefits of membership.
  • Maintain confidentiality of patient's information according to HIPPAA regulations.

Receptionist

Douglasville Nursing And Rehab Center
08.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records and data information.
  • Efficiency and effectively managing phone calls, emails, and walk-in clients.

Recruiter

ABM Building Value
12.2020 - Current
  • Coordinated schedules to arrange management interviews with applicants.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Education

High School Diploma -

South Paulding High School
Douglasville, GA
05.2019

Skills

Computer skills

Customer service

Data entry

Multitasking Abilities

Verbal communication

Registration and admissions

Scheduling

Account updating

Patient check-in

Appointment scheduling

Call center experience

Timeline

Admissions Assistant

Douglasville, Nursing and Rehabilitation
08.2021 - Current

Receptionist

Douglasville Nursing And Rehab Center
08.2021 - Current

Recruiter

ABM Building Value
12.2020 - Current

High School Diploma -

South Paulding High School

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Chaniah MckenzieAdmissions Assistant, Receptionist
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