Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanica smith

flint,Michigan

Summary

Productive Package Handler experienced in material handling, inspections, and shipping, and receiving. Focused on cost reduction and continual process improvement. Comfortable safely operating forklifts and pallet jacks. Organized professional experienced in safely moving materials in high-volume warehouse environments. Strong knowledge of inventory management as well as shipping and receiving procedures. Ambitious and hardworking with drive to deliver top-quality results.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.

Overview

5
5
years of professional experience

Work History

Material Handler

Samsung SDI
Auburn Hills, Michigan
09.2023 - 08.2024
  • Received and distributed incoming materials to designated areas.
  • Inspected materials for any damages or defects upon receipt.
  • Organized warehouse shelves, racks, and bins for proper storage of materials.
  • Verified accuracy of shipments against purchase orders and invoices.

Customer Service Representative

Concentrix
Flint , Michigan
12.2021 - 08.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Team Leader

Magneti Marelli
Clarkston, MI
06.2019 - 02.2021
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Maintained a positive work environment that promoted collaboration between team members.

Education

High School Diploma -

Carman-Ainsworth High School
Flint, MI
05-2017

Skills

  • Cycle counting
  • Equipment safety
  • Warehouse Organization
  • Pallet Jack Operation
  • Material Handling
  • Goods Transport
  • Logistics
  • Teamwork and Collaboration

Timeline

Material Handler

Samsung SDI
09.2023 - 08.2024

Customer Service Representative

Concentrix
12.2021 - 08.2022

Team Leader

Magneti Marelli
06.2019 - 02.2021

High School Diploma -

Carman-Ainsworth High School
Chanica smith