Chanie Cox
Fort Worth,TX
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.I am knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. I’m Eager to develop and advance professionally into a more challenging position, also getting my front into to door of new beginnings and working for a company or establishment that will most likely lead to what I want to do in the future.
Overview
3
3
years of professional experience
Work History
Shift Manager
Raising Cane's Restaurants
08.2019 - Current
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours and inventory movements.
- Exercised composure under pressure and in escalated customer service scenarios.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Education
Mansfield Legacy High School
Mansfield, TX2021
Skills
- Project Management
- Radiation Protection
- Maintaining Required Compliance
- Cost Management
- Financial Management
- Greet Guests
- Cash Handling
- Health and Safety Regulations
- Verbal and Written Communication
- Employee Coaching and Motivation
- Coaching and Mentoring
- Customer Service
- Delegating Work
- Hospitality Management
- Staff Training and Onboarding
Timeline
Shift Manager
Raising Cane's Restaurants
08.2019 - Current
Mansfield Legacy High School
Similar Profiles
Gracie BerginGracie Bergin
Crew Member at Raising Cane's RestaurantsCrew Member at Raising Cane's Restaurants
Emmanuel DiazEmmanuel Diaz
Crew Trainer at Raising Cane's RestaurantsCrew Trainer at Raising Cane's Restaurants
Wettnymar RodriguezWettnymar Rodriguez
Cashier at Raising Cane's RestaurantsCashier at Raising Cane's Restaurants
Katy RodriguezKaty Rodriguez
Cashier at Raising Cane's RestaurantsCashier at Raising Cane's Restaurants
Marcos SalazarMarcos Salazar
Civil Engineering Intern at Charles Crook ConsultingCivil Engineering Intern at Charles Crook Consulting