Summary
Overview
Work History
Education
Skills
Timeline
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Chaniece Faulkner

Brooklyn,NY

Summary

Driven and resourceful Administrative professional with 8+ years of experience. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments. Strong prioritization, planning and critical thinking skills to multitask in fast-paced settings.

Overview

9
9
years of professional experience

Work History

Administrative Support Asst. (Executive Office)

Department Of Veteran Affairs
01.2022 - Current
    • Conducted background investigations and security checks for employees and contractors.
    • Assembled and maintained applicant files.
    • Managed sensitive case files, maintaining confidentiality and strict adherence to privacy laws.
    • Cor for NY & Brooklyn Daycare.
    • Transcribed phone messages and relayed to appropriate personnel.
    • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
    • Filed paperwork and organized computer-based information.
    • Greeted arriving visitors, determined nature and purpose of visits and directed individuals to appropriate destinations.
    • Answered high volume of phone calls and email inquiries.
    • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
    • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
    • Scheduled appointments and handled calendars for senior leadership.
    • Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
    • Screened calls and emails and responded accordingly to support executive correspondence.

Secretary

Department Of Veteran Affairs
12.2019 - 12.2021
  • Serves as primary timekeeper for service
  • Manages and oversees running of urgency programs and reports (encounters and consults).
  • Processing new surgery personnel (attendings, residents, PA's NP's and administrative employees).
  • Ability to process and create EPAS's.
  • Ability to schedule patients into surgery clinics, has understanding of clinic grids, and how to discontinue and reschedule patients.
  • Arranges and schedules meetings for Chief of service and Administrative Officer.
  • Handles communications for busy office, both telephones and persons coming to office.
  • PIV sponsor for Surgery service.

Medical Support Assistant

Department Of Veteran Affairs
06.2018 - 06.2019
  • Strong organizational skills
  • Proficient In using Software Vista, Cprs, Gui, Vista, Expertise In administrative task, Brooklyn Veterans Hospitals, Centralized Scheduling Department.
  • Ability to collaborate, communicate, set priorities, and organize workload to meet deadlines,
  • Communicate tactfully and effectively, both orally and in writing, to meet program objectives
  • Assists with on the job training of other employees assigned
  • Knowledge of medical Terminology due to the technical nature of language utilized by clinicians
  • Assist with national mandated cleanup for RTC orders, Delinquent; incoming& outgoing calls average 50,000 per month
  • Direct calls to appropriate area or person while maintain strict confidentiality for all patient information

Food Service Worker

Brooklyn Veterans Hospital
03.2015 - 11.2017
  • As needed, replenishes foods, silverware, glassware, dishes, and trays at serving stations; may order and replenish condiments
  • Maintain cleanliness in food service areas and throughout food establishment
  • Checks food temperatures and/or prepares areas for daily operations; May operate cooking or bakery equipment as assigned
  • Prepares or assists in preparation of hot and cold meat and vegetable dishes, beverages, salads, sandwiches, pie fillings, & similar food items.
  • Stored food in designated areas following wrapping, dating, food safety & rotation procedures

Education

Associate of Arts - Medical Administration

Monroe College
The Bronx, NY
06.2013

Skills

  • Payroll Processing
  • Appointment Scheduling
  • Teamwork and Collaboration
  • Office administration
  • Administrative support
  • PIV Sponsor
  • Meeting minutes
  • Scheduling and calendar management
  • Service ADPAC
  • Travel Planning
  • Verbal Communication
  • File Organization
  • Background Checks

Timeline

Administrative Support Asst. (Executive Office)

Department Of Veteran Affairs
01.2022 - Current

Secretary

Department Of Veteran Affairs
12.2019 - 12.2021

Medical Support Assistant

Department Of Veteran Affairs
06.2018 - 06.2019

Food Service Worker

Brooklyn Veterans Hospital
03.2015 - 11.2017

Associate of Arts - Medical Administration

Monroe College
Chaniece Faulkner