Driven and resourceful Administrative professional with 8+ years of experience. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments. Strong prioritization, planning and critical thinking skills to multitask in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Administrative Support Asst. (Executive Office)
Department Of Veteran Affairs
01.2022 - Current
Conducted background investigations and security checks for employees and contractors.
Assembled and maintained applicant files.
Managed sensitive case files, maintaining confidentiality and strict adherence to privacy laws.
Cor for NY & Brooklyn Daycare.
Transcribed phone messages and relayed to appropriate personnel.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Filed paperwork and organized computer-based information.
Greeted arriving visitors, determined nature and purpose of visits and directed individuals to appropriate destinations.
Answered high volume of phone calls and email inquiries.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Scheduled appointments and handled calendars for senior leadership.
Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
Screened calls and emails and responded accordingly to support executive correspondence.
Secretary
Department Of Veteran Affairs
12.2019 - 12.2021
Serves as primary timekeeper for service
Manages and oversees running of urgency programs and reports (encounters and consults).
Processing new surgery personnel (attendings, residents, PA's NP's and administrative employees).
Ability to process and create EPAS's.
Ability to schedule patients into surgery clinics, has understanding of clinic grids, and how to discontinue and reschedule patients.
Arranges and schedules meetings for Chief of service and Administrative Officer.
Handles communications for busy office, both telephones and persons coming to office.
PIV sponsor for Surgery service.
Medical Support Assistant
Department Of Veteran Affairs
06.2018 - 06.2019
Strong organizational skills
Proficient In using Software Vista, Cprs, Gui, Vista, Expertise In administrative task, Brooklyn Veterans Hospitals, Centralized Scheduling Department.
Ability to collaborate, communicate, set priorities, and organize workload to meet deadlines,
Communicate tactfully and effectively, both orally and in writing, to meet program objectives
Assists with on the job training of other employees assigned
Knowledge of medical Terminology due to the technical nature of language utilized by clinicians
Assist with national mandated cleanup for RTC orders, Delinquent; incoming& outgoing calls average 50,000 per month
Direct calls to appropriate area or person while maintain strict confidentiality for all patient information
Food Service Worker
Brooklyn Veterans Hospital
03.2015 - 11.2017
As needed, replenishes foods, silverware, glassware, dishes, and trays at serving stations; may order and replenish condiments
Maintain cleanliness in food service areas and throughout food establishment
Checks food temperatures and/or prepares areas for daily operations; May operate cooking or bakery equipment as assigned
Prepares or assists in preparation of hot and cold meat and vegetable dishes, beverages, salads, sandwiches, pie fillings, & similar food items.
Stored food in designated areas following wrapping, dating, food safety & rotation procedures
Vocational Rehabilitation Counselor at U.S. Department of Veteran Affairs, Veteran Benefits AdministrationVocational Rehabilitation Counselor at U.S. Department of Veteran Affairs, Veteran Benefits Administration
Legal Administrative Specialist at Department of Veteran Affairs, Veteran Benefits AdministrationLegal Administrative Specialist at Department of Veteran Affairs, Veteran Benefits Administration
Supervisory, Human Resources Specialist at Department of Veteran Affairs, Veterans Benefits AdministrationSupervisory, Human Resources Specialist at Department of Veteran Affairs, Veterans Benefits Administration