Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Banter by Piercing Pagoda of Zales
04.2024 - Current
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
GENERAL STORE MANAGER
Footlocker
10.2019 - 04.2024
Set sales targets and budgets for team leads and employees to follow
Interviewed and hired prospective employees according to team needs
Prepared staff work schedules and assigned specific duties
Demonstrated and supported continuous improvement and growth mindset
Implemented loss prevention strategies, alleviating shrink
Addressed employee issues, performed corrective actions and terminated employment when necessary
Stocked and organized products in storage spaces and retail shelves
Applied different approaches to changing work demands and to meet sales challenges
Evaluated customer feedback and complaints to locate weaknesses and improve service
Reviewed financial statements, sales or activity reports, and other performance data to measure productivity
SALES MANAGER
Timberland
08.2016 - 10.2019
Maintained loss prevention and safety awareness
Effectively wrote employee schedules to ensure adequate personnel required to execute daily store operations
Maintain and ensure visual standards meet corporate directives
Accurately completed weekly payroll and modify timecards when necessary
Recruit, interview hire, and trained qualified employees
Participated in the30/60/90-day employee evaluation process
Ensures accuracy of in-store pricing and promotions