Chanisda Pluemjit
ECommerce Leadership
Tigard,OR
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Results-driven VP of eCommerce with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
29
29
years of professional experience
6
6
years of post-secondary education
Work History
Founder and President
Zenith Circle, LLC
Tigard, United States
11.2020 - Current
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
- Fostered new business through communications with prospective clients via phone and email .
- Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.
- Improved supply chain to reduce materials costs and optimize distribution.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities
VP ECommerce
Fizz Bizz,Inc /Ozwest, Inc / Zing Global
Portland, OR
01.2017 - 11.2020
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Identified issues with production, workforce and material sourcing and implemented successful solutions.
- Resolved issues and recommended actions based on production and compliance reports.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Identified opportunities to improve business process flows and productivity.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Led operational team in development, rollout and management of new product lines.
- Oversaw hiring, adding valuable, talented professionals to strengthen management team.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Attended trade shows and client meetings, promoting brand and building rapport with prospects.
Customer Development Manager
Ozwest Inc / Zing Global Limited
Portland, Oregon
01.2013 - 01.2017
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
- Performed analysis of competition to determine strengths and weaknesses as compared to outdoor toy category.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Aligned company goals with customer outcomes and increased satisfaction by developing joint business plan.
- Prepared sales presentations for clients showing success and credibility of products.
- Monitored sales team performance, analyzed sales data and reported information to president.
- Built deep relationships with vendor managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Supply Chain Manager
Ozwest Inc / Zing Global Limited
Portland, Oregon
10.2010 - 01.2013
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Removed bottlenecks to save $50,000 in delivery of supply cargo.
- Handled production, manufacturing, purchasing, procurement, warehouse management, logistics management, import and exporting and other supply chain functions to facilitate business operations.
- Guided production operations and met demand requirements by determining priorities, scheduling workers and overseeing prompt production equipment maintenance and repairs.
- Displayed exemplary negotiation skills when communicating with suppliers and vendors regarding contracts, policies and deadlines.
- Oversaw demand planning, purchasing and logistics.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
- Facilitated change management strategies and incorporated functional area infrastructure to support demand planning and supply initiatives.
- Negotiated contracts, policies and deadlines with suppliers and vendors.
- Drove key performance indicators and continuous improvements throughout logistics and supplier operations.
- Managed distribution network, logistics, trade compliance and warehouse management.
- Balanced demand and supply while aligning volume and mix to achieve production objectives.
- Formulated demand planning and generated supply chain management metrics.
Logistics Manager
Monkey Business
Portland, Oregon
02.2009 - 10.2010
- Conducted research to address shipping errors and packaging mistakes.
- Directed shipping and receiving of wide range of products daily.
- Handled day-to-day shipping and receiving overseeing more than 500 packages per day.
- Developed criteria, application instructions, procedural manuals and contracts for federal and state public transportation programs.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Kept corporate departments and customers updated on critical shipments.
- Prepared updated shipment reports for executives and clients.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Tracked production and quality control systems to proactively identify deficiencies.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Created and enforced detailed organization processes to increase quality and service standards.
- Collaborated with manufacturing and supply chain management.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Logistics, Category Manager, Customers Manager
Unilever
Bangkok, Thailand
01.1992 - 12.2007
- Developed and maintained relationships with customers and suppliers through account development.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Developed and executed spend category to support business objectives.
- Prepared annual budgets with controls to prevent overages.
- Researched, prepared for and led supplier negotiation process for managed category.
- Incorporated suggested changes to layouts and promotions to drive sales.
Education
MBA - Marketing
Assumption University
Bangkok , Thailand 05.2000 - 03.2002
Bachelor of Arts - Marketing
Bangkok University
Bangkok , Thailand 05.1989 - 03.1993
Skills
Project Management
Negotiation
Budgeting
Operations management
Strategic planning
Business planning
Business administration
Business Development
Planning and Coordination
Self-Motivated
Timeline
Founder and President
Zenith Circle, LLC
11.2020 - Current
VP ECommerce
Fizz Bizz,Inc /Ozwest, Inc / Zing Global
01.2017 - 11.2020
Customer Development Manager
Ozwest Inc / Zing Global Limited
01.2013 - 01.2017
Supply Chain Manager
Ozwest Inc / Zing Global Limited
10.2010 - 01.2013
Logistics Manager
Monkey Business
02.2009 - 10.2010
MBA - Marketing
Assumption University
05.2000 - 03.2002
Logistics, Category Manager, Customers Manager
Unilever
01.1992 - 12.2007
Bachelor of Arts - Marketing
Bangkok University
05.1989 - 03.1993