Chanita Hampton
Eloy,AZ
Summary
Dynamic business owner with extensive experience in project management and client communication at Hampton Construction. Proven ability in construction estimating and employee management, driving successful project outcomes. Adept at problem-solving and fostering team collaboration, ensuring efficient operations and exceptional service delivery. Committed to strategic decision-making and business development.
Hampton Construction is a Class A licensed general engineering contractor in the state of Arizona, license #339412, and has complied with the experience requirements of the state of Arizona for this license. I, Chanita Hampton, am the managing member and principal partner in Hampton Construction and have been for over three years, managing day-to-day operations for multiple projects. I have complete operational control over Hampton Construction Services, and the Arizona contractor's license is issued to Hampton Construction Services, which is a separate entity from any licenses held by Orville Larry Bryant.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Business Owner
Hampton Construction
Eloy, USA
06.2022 - Current
- Company Overview: Hampton Construction is a Class A licensed general engineering contractor in the state of Arizona
- Managing Projects
- Estimating Proposals
- Communicating with Owner
- Timesheets
- Daily Reports
- To do List
- Pick up materials
- Signing in/out employers
- Submitting invoices to clients
- Sending out information to clients/workers/owner
- Make calls to clients/owner/workers
- Estimating Projects
- Active communication with clients
- Bidding on Projects
- Interviewing future employees
- Manage/Hire Employees
- Submitting and gathering documentation
- Scheduling pickups and deliveries
- Attending Meetings
- Hampton Construction is a Class A licensed general engineering contractor in the state of Arizona
- All the above was done on site preparation projects for Hampton Construction
Receptionist/Manager
LB Contracting
Casa Grande, USA
04.2022 - 10.2022
- Timesheets
- Reports
- To do List
- Pick up materials
- Signing in/out employers
- Submitting invoices to clients
- Sending out information to clients/workers/owner
- Make calls to clients/owner/workers
- Estimate Projects
- Active communication with clients
- Bidding on Projects
- Interviewing future employees
- Manage Employees
Customer Service Representative/Account Determination
Adecco
Remote, USA
06.2021 - 01.2022
- Inbound Calls
- Outbound Calls
- Follow Up Calls
- Sent out information via mail
- Determination of Cases
- Filed Cases
- Walked Claimants through websites
- Informed them of Options
- Walked them through filing claims
- Manage/Inform Customers about Account(s) information
- Helped Customers understand transactions
- Fraud transactions
- Fraud Prevention
- Refunds/Credit on unknown charges/transactions
- Help change password
- Set up more advanced security
- Direct transfers to other departments
- Technical Support
- Update personal information
- Confirm Identity of Customers
- Refer Customers to the correct resources
- Block/Remove Unknown/Fraud Account(s)
Customer Service Representative
Conduent
Remote, USA
02.2020 - 07.2020
- Manage/Inform Customers about Account(s) information
- Helped Customers understand transactions
- Fraud transactions
- Fraud Prevention
- Refunds/Credit on unknown charges/transactions
- Help change password
- Set up more advanced security
- Direct transfers to other departments
- Technical Support
- Update personal information
- Confirm Identity of Customers
- Refer Customers to the correct resources
- Block/Remove Unknown/Fraud Account(s)
Food Delivery Driver
Postmates
Chicago, USA
01.2019 - 06.2019
- Delivered rush merchandise on tight schedules to meet customer targets
- Obtained signatures needed to complete and process all paperwork efficiently
- Consulted with customers to gain feedback and address concerns with products or services
- Contacted customers prior to delivery to coordinate delivery times
- Handled merchandise in accordance with product handling standards
- Successfully avoided time delivery delays by carefully planning best routes with GPS
- Verified sales orders before loading and unloading merchandise
- Positioned blocks and ties around items to secure cargo during transit
Background Actor
Cinespace Chicago Film Studios
Chicago, USA
01.2013 - 10.2018
- Collaborated with other actors to brainstorm ideas
- Worked in multiple Movies and TV Shows
- Worked with amazing talented people
- Worked on some sets for over 16 hours a day
Hostess Waitress Cashier Organizer
Hooters
Chicago, USA
04.2014 - 10.2016
- Helped to plan parties for more than 30 guests, including preparing tables and taking orders
- Maintained open communication with kitchen staff regarding cook time
- Recommended daily specials, wine selections and desserts
- Calculated charges, issued table checks and collected payments from customers
- Warmly greeted patrons upon entrance to restaurant and offered assistance
- Completed thorough and accurate opening and closing duties
- Carefully transferred orders from kitchen and bar areas to tables
- Confirmed customers' ages for alcohol service
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
- Wrapped items and bagged purchases properly
- Resolved customer issues and concerns quickly
- Responded quickly to customer inquiries, and questions
- Set up work stations prior to opening
- Wiped down counters and maintain cleanliness
- Restocked paper products and condiments during periods of downtime
Overnight Cashier Organizer
Au Bon Pain
Chicago, USA
03.2013 - 10.2013
- Filled beverages and delivered food to customers
- Worked closely with front-end staff to assist customers
- Counted drawers at start and end of shifts
- Processed customer payments quickly and returned exact change and receipts
- Counted product stock to maintain inventory records
- Received product orders, unloaded merchandise and arranged store stock into appealing displays
- Assisted customers to find appropriate products, answered product questions and provided product solutions
- Kept check-out areas clean, organized, and well-stocked
- Efficiently processing cash, credit, debit and voucher program payments for customers
- Stocked shelves in accordance with planograms and stock rotation policies
Waitress Hostess Cashier Phones Food Preparer
Edwardo's Pizza
Chicago, USA
06.2007 - 05.2013
- Delivered food and drink items quickly to help minimize customer wait times
- Trained newly hired employees by explaining job responsibilities
- Answered questions about food and order statuses for waiting customers
- Delivered exemplary customer service and support by remaining poised in most stressful situations
- Worked with managers to develop service improvement initiatives
- Interacted pleasantly with customers and warmly greeted patrons upon entrance to restaurant
- Maximized beverage sales by suggesting food and drinks
- Prepared salads and appetizers
- Answered phones politely and promptly, and confirming reservations
- Prepared and maintained buffet and salad bar by checking temperatures, and restocking food
- Completed opening and closing checklists
Waitress/Bartender
Flacos Tacos
Chicago, USA
05.2011 - 02.2013
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers
Education
High School Diploma -
Kenwood Academy High School
Chicago, IL06.2009
Skills
- Construction estimating
- Project Management
- Proposal estimation
- Employee management
- Site Preparation
- Client communication
- Invoice processing
- Bidding procedures
- Document organization
- Time management
- Customer service
- Team building
- Problem solving
- Conflict resolution
- Workforce scheduling
- Material procurement
- Meeting facilitation
- Business planning
- Bookkeeping
- Innovation management
- Financial planning
- Entrepreneurial personality
- Sales oversight
- Issue resolution
- Attention to detail
- Cost control and budgeting
- Staff hiring
- Start-up operations
- Business development
- Strategic Decision-making
- Budget control
- Operations management
- Accounting management
Certification
Class A General Engineering, 05/22-Current
Languages
English
Professional
Websites
Timeline
Business Owner
Hampton Construction
06.2022 - Current
Receptionist/Manager
LB Contracting
04.2022 - 10.2022
Customer Service Representative/Account Determination
Adecco
06.2021 - 01.2022
Customer Service Representative
Conduent
02.2020 - 07.2020
Food Delivery Driver
Postmates
01.2019 - 06.2019
Hostess Waitress Cashier Organizer
Hooters
04.2014 - 10.2016
Overnight Cashier Organizer
Au Bon Pain
03.2013 - 10.2013
Background Actor
Cinespace Chicago Film Studios
01.2013 - 10.2018
Waitress/Bartender
Flacos Tacos
05.2011 - 02.2013
Waitress Hostess Cashier Phones Food Preparer
Edwardo's Pizza
06.2007 - 05.2013
High School Diploma -
Kenwood Academy High School
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