Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanjitha Karunananthan

Iselin,NJ

Summary

Highly organized, out-going, very hard working and enthusiastic student and worker. Seeking to work in office administration with technologies and IT. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

5
5
years of professional experience

Work History

Data Entry Clerk

TamPrime INC
10.2022 - 01.2023
  • Developed and implemented data entry operations.
  • Completed data entry tasks with accuracy and efficiency.
  • Analyzed current data records to provide detailed reports.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Sorted documents and maintained organized filing process.

Store Manager of Operations

Dunkin
04.2019 - 09.2022
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
  • Monitor customer preferences to determine focus of sales efforts
  • Prepare budgets and approve budget expenditures
  • Determine price schedules and discount rates
  • Oversee regional and local sales managers and their staffs
  • Review operational records and reports to project sales and determine profitability
  • Resolve customer complaints regarding sales and service
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.

Customer Service Representatives

Sears
01.2019 - 04.2019
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Dunkin
09.2017 - 12.2018
  • Combined Food Preparation and Serving Workers, Including Fast Food
  • Clean and organize eating, service, and kitchen areas
  • Accept payment from customers, and make change as necessary
  • Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper
  • Communicate with customers regarding orders, comments, and complaints.

Education

Bachelor of Science - Computer Science

Rutgers, The State University of New Jersey
New Brunswick, NJ
05.2024

Associate of Science - computer science

Middlesex County College
Edison, NJ
08.2022

High School Diploma -

East Side High School
Newark, NJ
06.2015

Skills

  • Computer Science
  • Business Process
  • Agile Methodology
  • Java (Programming Language)
  • Accounts Payable
  • Auditing
  • Finance
  • Accounting

Timeline

Data Entry Clerk

TamPrime INC
10.2022 - 01.2023

Store Manager of Operations

Dunkin
04.2019 - 09.2022

Customer Service Representatives

Sears
01.2019 - 04.2019

Dunkin
09.2017 - 12.2018

Bachelor of Science - Computer Science

Rutgers, The State University of New Jersey

Associate of Science - computer science

Middlesex County College

High School Diploma -

East Side High School
Chanjitha Karunananthan