Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanèl Martin

Colfax,NC

Summary

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Overview

11
11
years of professional experience

Work History

Team Leader Manager

Child Time Daycare
High Point, NC
09.2021 - Current
  • Assigned and monitored daily tasks for team members.
  • Facilitated communication between senior management and staff.
  • Implemented new processes and procedures as needed.
  • Resolved conflicts between team members in a timely manner.
  • Analyzed data trends to identify opportunities for improvement.
  • Ensured compliance with company policies and regulations.
  • Recruited, trained, and supervised new staff members.
  • Developed strategies to increase productivity and efficiency of the team.
  • Ensured that deadlines were met by setting realistic goals.
  • Collaborated with other departments to ensure smooth operations.
  • Provided guidance, coaching, and feedback to team members.
  • Resolved conflicts between team members quickly and effectively.
  • Organized team meetings to discuss progress and challenges.
  • Provided technical assistance when needed.
  • Identified areas where teams could improve their skillset.
  • Conducted regular performance appraisals for all team members.
  • Created and maintained a positive work environment for employees.
  • Developed strategies to motivate employees in achieving goals.
  • Promoted a culture of collaboration within the team.
  • Fostered positive employee relationships through communication, training, and development coaching.
  • Oversaw daily workloads and workflow for smooth operations.
  • Delegated work assignments and prioritized tasks.
  • Recognized and rewarded team and individual achievements, boosting morale and motivation.
  • Partnered with upper management and HR to identify effective resolutions for employee relations issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Recruited and trained new employees to meet job requirements.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Assistant Teacher

Travis Air Force Base
Fairfield, CA
11.2017 - 06.2020
  • Facilitated communication between families and school personnel about issues relating to students' academic progress.
  • Prepared reports on student performance for administrators.
  • Assessed student progress through observation, testing, and feedback from teachers.
  • Promoted a cooperative learning environment that encourages collaboration among students.
  • Collaborated with other staff members to ensure student success.
  • Participated in professional development workshops related to teaching strategies.
  • Assisted in developing IEPs for special education students as needed.
  • Maintained accurate records of student attendance and grades.
  • Attended faculty meetings as requested by the lead teacher.
  • Provided individualized instruction to students who needed additional assistance.
  • Helped maintain a safe and orderly learning environment.
  • Encouraged positive behavior with rewards and incentives.
  • Encouraged critical thinking skills among students by posing thought-provoking questions during class discussions.
  • Supervised small group activities.
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Observed student performance and analyzed individual records to assess progress.
  • Created calm and disciplined classroom environment to improve student focus.

Patient Care Technician

Bayfront Hospital
St. Petersburg, FL
01.2014 - 01.2016
  • Provided direct patient care and assistance to healthcare team members.
  • Helped create a safe environment by following infection control policies.
  • Assisted patients with activities of daily living, including bathing, dressing and grooming.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Collaborated with interdisciplinary teams to provide comprehensive care services.
  • Educated patients on basic health-related topics such as nutrition, hygiene habits.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Explained treatment procedures to patients and their families.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Provided emotional support for patients and families during difficult times.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Assisted with patient transfers from bed to wheelchair or stretcher as needed.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Instructed new employees on proper techniques of performing daily tasks.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Restocked unit frequently with necessary medical supplies.
  • Kept instruments and equipment clean and sanitized.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Assisted with patient admissions, discharges and transfers.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Education

Associate of Arts -

St. Petersburg College.
Clearwater, FL
05-2016

Skills

  • Influencing skills
  • Industry expertise
  • Workload management
  • Customer focus
  • Motivational skills
  • Meeting facilitation
  • Performance coaching
  • Employee scheduling
  • Employee engagement
  • Operational excellence
  • Motivational
  • Staff development
  • Positive attitude
  • Relationship building
  • Decision-making
  • Self motivation
  • Organizational skills
  • Problem resolution
  • Verbal and written communication
  • Customer relationship management
  • Employee coaching and mentoring
  • Hiring and training
  • Team building
  • Effective communication
  • Active listening
  • Communication skills
  • Employee development
  • Shift scheduling
  • Employee training
  • Training and development
  • Risk management
  • Regulatory compliance

Timeline

Team Leader Manager

Child Time Daycare
09.2021 - Current

Assistant Teacher

Travis Air Force Base
11.2017 - 06.2020

Patient Care Technician

Bayfront Hospital
01.2014 - 01.2016

Associate of Arts -

St. Petersburg College.

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