Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Professional Summary
Generic

Channell McCall

Healthcare Revenue Cycle
Rosharon,TX

Summary

Dedicated and detail-oriented Health Care Administration graduate with strong academic background, hands-on hospital internship experience, and over two years of volunteering in virtual medical records and health systems. Seeking an entry-level administrative or support role at a hospital within the Texas Medical Center to contribute to patient-centered care and operational excellence.

Experienced with analyzing revenue cycles to identify inefficiencies and implement solutions for improved performance. Utilizes problem-solving skills to address billing discrepancies and enhance financial outcomes. Knowledge of industry-specific software and strong analytical capabilities ensures precise financial operations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Healthcare Revenue Cycle Analyst

Sullins Johnston Rohrbach & Magers
08.2022 - 01.2025
  • Maintained up-to-date knowledge of payer requirements, ensuring accurate billing practices across all departments.
  • Developed strong working relationships with payers, promoting collaboration in resolving complex reimbursement challenges.
  • Collaborated with other business analysts to streamline tasks and duties in effort to improve overall efficiency.
  • Optimized charge capture procedures, contributing to more accurate billing statements and higher collection rates.

General Manager

Wendys International
01.2009 - 02.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Education

Bachelor of Science - Health Information Management

Parker University
Dallas, TX
08-2025

Associate of Applied Science - Health Information Technology

Parker University
Dallas, TX
12-2023

Skills

  • EHR management
  • HIPAA Compliance
  • Administrative Support
  • Medical Terminology
  • Data Entry & Digital Records
  • Communication & Team Collaboration
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Healthcare reimbursement
  • Verbal and written communication
  • HCPCS coding
  • Claim submission
  • Claims evaluation
  • Microsoft Excel expertise
  • Patient registration

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 14 staff members.

Certification

  • HIPAA Certification - [Institution, Year]
  • Medical Administrative Assistant - [If obtained or in progress]

Timeline

Healthcare Revenue Cycle Analyst

Sullins Johnston Rohrbach & Magers
08.2022 - 01.2025

General Manager

Wendys International
01.2009 - 02.2020

Bachelor of Science - Health Information Management

Parker University

Associate of Applied Science - Health Information Technology

Parker University

Professional Summary

Reliable, motivated, and eager to grow in the healthcare field with a focus on medical administration and support services. Demonstrated ability to manage sensitive health data, assist in healthcare delivery processes, and adapt quickly to new technologies and systems.

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