Channell McCall
Healthcare Revenue Cycle
Rosharon,TX
Summary
Dedicated and detail-oriented Health Care Administration graduate with strong academic background, hands-on hospital internship experience, and over two years of volunteering in virtual medical records and health systems. Seeking an entry-level administrative or support role at a hospital within the Texas Medical Center to contribute to patient-centered care and operational excellence.
Experienced with analyzing revenue cycles to identify inefficiencies and implement solutions for improved performance. Utilizes problem-solving skills to address billing discrepancies and enhance financial outcomes. Knowledge of industry-specific software and strong analytical capabilities ensures precise financial operations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Healthcare Revenue Cycle Analyst
Sullins Johnston Rohrbach & Magers
08.2022 - 01.2025
- Maintained up-to-date knowledge of payer requirements, ensuring accurate billing practices across all departments.
- Developed strong working relationships with payers, promoting collaboration in resolving complex reimbursement challenges.
- Collaborated with other business analysts to streamline tasks and duties in effort to improve overall efficiency.
- Optimized charge capture procedures, contributing to more accurate billing statements and higher collection rates.
General Manager
Wendys International
01.2009 - 02.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Education
Bachelor of Science - Health Information Management
Parker University
Dallas, TX08-2025
Associate of Applied Science - Health Information Technology
Parker University
Dallas, TX12-2023
Skills
- EHR management
- HIPAA Compliance
- Administrative Support
- Medical Terminology
- Data Entry & Digital Records
- Communication & Team Collaboration
- Microsoft Office Suite (Word, Excel, Outlook)
- Healthcare reimbursement
- Verbal and written communication
- HCPCS coding
- Claim submission
- Claims evaluation
- Microsoft Excel expertise
- Patient registration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 14 staff members.
Certification
- HIPAA Certification - [Institution, Year]
- Medical Administrative Assistant - [If obtained or in progress]
Timeline
Healthcare Revenue Cycle Analyst
Sullins Johnston Rohrbach & Magers
08.2022 - 01.2025
General Manager
Wendys International
01.2009 - 02.2020
Bachelor of Science - Health Information Management
Parker University
Associate of Applied Science - Health Information Technology
Parker University
Professional Summary
Reliable, motivated, and eager to grow in the healthcare field with a focus on medical administration and support services. Demonstrated ability to manage sensitive health data, assist in healthcare delivery processes, and adapt quickly to new technologies and systems.
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