Channing Brown
Reading,PA
Summary
Dynamic State Parole Agent with a proven track record at the Commonwealth of Pennsylvania, excelling in offender supervision and public safety. Skilled in policy enforcement and adept at building strong public relations. Recognized for implementing evidence-based practices that effectively reduced recidivism rates while fostering team collaboration and morale.
Overview
22
22
years of professional experience
Work History
State Parole Agent
Commonweath Of Pennsylvania
10.2019 - Current
- Enhanced public safety by effectively supervising and monitoring parolees'' compliance with special conditions imposed by the Pennsylvania Parole Board.
- Responded promptly to violations of parole conditions, initiating appropriate corrective actions or revocations as necessary.
- Conducted hearings regarding different types of parole violations.
- Utilized evidence-based practices in the development of supervision strategies that addressed criminogenic needs while minimizing risks to public safety.
- Performed routine home and field visits and administered drug tests for offenders on parole.
Income Maintenance Casework Supervisor
Commonwealth Of Pennsylvania
01.2014 - 10.2019
- Trained Income Maintenance Caseworkers in effective delivery of public assistance to include determining eligibility for SNAP, Medicaid, and TANF benefits.
- Boosted staff morale through regular recognition of hard work, dedication, and achievements.
- Supervised a customer center with a unit comprised of 6 to 8 team members.
- Reviewed calls to ensure policy and procedures were correctly implemented.
- Completed semi-annual and annual performance reviews.
Income Maintenance Caseworker
Commonwealth Of Pennsylvania
08.2007 - 01.2014
- Conducted thorough interviews with clients to assess their needs and determine appropriate services or referrals.
- Streamlined application processes by implementing efficient filing and tracking systems for income maintenance cases.
- Operated computer and imaging equipment to retrieve and enter data into electronic case records.
- Determined if applicants met eligibility for public assistance programs.
- Managed a large caseload of diverse clients, prioritizing tasks effectively to meet deadlines and maintain organized case files.
Senior Airman
United States Air Force
12.2002 - 12.2006
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Pottstown Senior High School
Pottstown, PA06-2002
Skills
- Offender supervision
- Computer skills
- Public relations
- Public safety
- Policy enforcement
- Offender records maintenance
Timeline
State Parole Agent
Commonweath Of Pennsylvania
10.2019 - Current
Income Maintenance Casework Supervisor
Commonwealth Of Pennsylvania
01.2014 - 10.2019
Income Maintenance Caseworker
Commonwealth Of Pennsylvania
08.2007 - 01.2014
Senior Airman
United States Air Force
12.2002 - 12.2006
High School Diploma -
Pottstown Senior High School
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