Channing Brown
Reading,PA
Summary
Dynamic State Parole Agent with a proven track record at the Commonwealth of Pennsylvania, excelling in offender supervision and public safety. Skilled in policy enforcement and adept at building strong public relations. Recognized for implementing evidence-based practices that effectively reduced recidivism rates while fostering team collaboration and morale.
Overview
22
22
years of professional experience
Work History
State Parole Agent
Commonweath Of Pennsylvania
1961 New Hope St. Norristown, PA19401
10.2019 - Current
- Enhanced public safety by effectively supervising and monitoring parolees'' compliance with special conditions imposed by the Pennsylvania Parole Board.
- Responded promptly to violations of parole conditions, initiating appropriate corrective actions or revocations as necessary.
- Conducted hearings regarding different types of parole violations.
- Utilized evidence-based practices in the development of supervision strategies that addressed criminogenic needs while minimizing risks to public safety.
- Performed routine home and field visits and administered drug tests for offenders on parole.
Income Maintenance Casework Supervisor
Commonwealth Of Pennsylvania
21 Robinson St. Pottstown, PA 19464
01.2014 - 10.2019
- Trained Income Maintenance Caseworkers in effective delivery of public assistance to include determining eligibility for SNAP, Medicaid, and TANF benefits.
- Boosted staff morale through regular recognition of hard work, dedication, and achievements.
- Supervised a customer center with a unit comprised of 6 to 8 team members.
- Reviewed calls to ensure policy and procedures were correctly implemented.
- Completed semi-annual and annual performance reviews.
Income Maintenance Caseworker
Commonwealth Of Pennsylvania
625 Cherry St. Reading, PA 19601
08.2007 - 01.2014
- Conducted thorough interviews with clients to assess their needs and determine appropriate services or referrals.
- Streamlined application processes by implementing efficient filing and tracking systems for income maintenance cases.
- Operated computer and imaging equipment to retrieve and enter data into electronic case records.
- Determined if applicants met eligibility for public assistance programs.
- Managed a large caseload of diverse clients, prioritizing tasks effectively to meet deadlines and maintain organized case files.
Senior Airman
United States Air Force
Ramstein, Germany
12.2002 - 12.2006
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Pottstown Senior High School
Pottstown, PA06-2002
Skills
- Offender supervision
- Computer skills
- Public relations
- Public safety
- Policy enforcement
- Offender records maintenance
Timeline
State Parole Agent
Commonweath Of Pennsylvania
10.2019 - Current
Income Maintenance Casework Supervisor
Commonwealth Of Pennsylvania
01.2014 - 10.2019
Income Maintenance Caseworker
Commonwealth Of Pennsylvania
08.2007 - 01.2014
Senior Airman
United States Air Force
12.2002 - 12.2006
High School Diploma -
Pottstown Senior High School