I have a high school diploma and am currently pursuing an associate’s degree in journalism, building on my passion for clear and impactful communication. My experience in retail at Dick’s Sporting Goods and Hogman’s Gameday Superstore has strengthened my customer service and problem-solving skills. With a strong foundation in research and storytelling, I approach every project with professionalism and attention to detail, ensuring my work is both engaging and well-informed.4o
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Dicks Sporing Goods
Fayetteville, AR
05.2024 - 08.2025
Answered store and merchandise questions and led customers to wanted items.
Assessed customer product needs and interests in order to best recommend suitable items.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Greeted customers to determine wants or needs.
Recommended, selected and located merchandise based on customer desires.
Created price tags and merchandise signs for new items.
Organized store by returning merchandise to proper areas and restocked displays.
Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Initiated friendly conversation with customers to determine level of assistance required.
Handled customer complaints in a professional manner.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Calculated pricing, applied discounts, and collected payments to process transactions.
Participated in team meetings and training sessions.
Retail Sales Associate
Hogman's Gameday Superstore
Fayetteville/ LittleRock , AR
08.2023 - 03.2024
Answered store and merchandise questions and led customers to wanted items.
Assessed customer product needs and interests in order to best recommend suitable items.
Recommended, selected and located merchandise based on customer desires.
Greeted customers to determine wants or needs.
Created price tags and merchandise signs for new items.
Organized store by returning merchandise to proper areas and restocked displays.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Maintained knowledge of sales and promotions, return policies and security practices.
Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Participated in team meetings and training sessions.
Inspected purchased items for defects before handing them over to customers.
Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
Supervisor, DDI Strategic Account Insights at Arkansas Blue Cross Blue ShieldSupervisor, DDI Strategic Account Insights at Arkansas Blue Cross Blue Shield