Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Channing  Jackson-Blair

Channing Jackson-Blair

Richmond,VA

Summary

Dynamic and dependable professional with experience at McDonald's, excelling in customer engagement and cash handling. Recognized for enhancing team productivity and improving order accuracy, while fostering a positive work environment. Demonstrates strong attention to detail and effective communication skills, consistently exceeding performance expectations and contributing to customer satisfaction.

Overview

1
1
Certification

Work History

Crew Member

McDonalds
02.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Streamlined drive-thru operations, significantly reducing wait times for customers.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Contributed to inventory management, minimizing food waste and controlling costs.
  • Assisted in menu development by providing feedback on popular items and customer preferences.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Fostered positive team environment by assisting coworkers during rush periods.

Education

Monacan High School
11501 Smoketree Dr, Richmond, VA 23236

Skills

  • Food running
  • Cleaning and organization
  • Dependable and cooperative
  • Cash handling
  • Customer engagement
  • Taking orders
  • Attention to detail
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Integrity and honesty
  • Leadership qualities

Certification

  • First Aid Certification
  • CPR/AED Certification

Timeline

Crew Member

McDonalds
02.2025 - Current

Monacan High School
Channing Jackson-Blair