Summary
Work History
Education
Skills
Timeline
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Chanparie Winters

Chanparie Winters

Lowell,MA

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills.

Work History

Cashier

M.B. Spirits
Lowell, MA
09.2023 - Current
  • Answered phone calls to assist customers with questions and orders.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed sales transactions to prevent long customer wait times.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers.
  • Greeted customers promptly and responded to questions.

Cashier/Sales Floor Associate

Rainbow Shops
Lowell, MA
08.2022 - 12.2023
  • Worked closely with front-end staff to assist customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Welcomed customers, offering assistance to help find store items.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Behavior Health Technician

The Ranch of Pennsylvania
Lowell, MA
09.2020 - 05.2021
  • Restrained violent or suicidal patients using approved verbal or physical techniques.
  • Ensured a safe and secure environment for patients, adhering to facility safety protocols.
  • Led individual and group therapy supporting prescribed procedures.
  • Supported patients in developing life skills and independence through targeted interventions.
  • Followed standard admissions procedures and documentation requirements for client intakes.
  • Monitored patient behaviors and reported significant changes to supervising mental health professionals.
  • Maintained accurate and detailed records of patient care, condition, progress, and concerns.
  • Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
  • Completed patient reports daily and submitted to management for evaluation.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Collaborated with doctors, psychologists or therapists in working with patient treatments.
  • Completed daily client rounds and tracked client movements.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
  • Administered oral medications following physician's prescriptions and instructions.

Education

Career Diplomats - Medical Billing And Coding

York County School of Technology
York, NY
06-2020

Skills

  • ID verification
  • Retail merchandising
  • Spirit, wine, and beer expertise
  • Liquor law compliance
  • Patience and empathy
  • Scanner operations
  • POS system operations
  • Work ethic and integrity
  • Customer service

Timeline

Cashier

M.B. Spirits
09.2023 - Current

Cashier/Sales Floor Associate

Rainbow Shops
08.2022 - 12.2023

Behavior Health Technician

The Ranch of Pennsylvania
09.2020 - 05.2021

Career Diplomats - Medical Billing And Coding

York County School of Technology

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Chanparie Winters