Chanpreet Kaur

Handling Client inquiries and responding to their emails.

Filing out the forms (work permit, travel document, green card and petition forms).

Working on Excel Spreadsheet.

Supervising and guiding team in handling the Reception.

Managing, organizing and ordering essential items for the staff and team members.

Paying bills and keeping track of their schedules and expenses.

• Managed case files by organizing and maintaining physical and electronic records for easy access.
• Coordinated communication between clients and attorneys, facilitating timely responses and updates.
• Monitored compliance with legal deadlines and court requirements, reducing risk of case delays.
• Processed billing and invoicing for client accounts, ensuring accuracy and timely submissions.
• Conducted client intake interviews, gathering necessary information for case evaluations.
• Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
• Maintained client confidentiality in all matters.
• Answered phones promptly while providing courteous customer service.
• Scanned physical documents into electronic format for storage in a secure database system.
• Greeted clients upon arrival at office and provided assistance as needed.
• Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
• Updated databases with new information received from attorneys or clients.
• Ensured that all paperwork was properly filed according to established procedures.
• Maintained knowledge on case status by reviewing relevant records and reporting back to clients.

Preparing case files for the clients.

• Managed inventory tracking to ensure adequate office supplies were available for daily operations.
• Executed data entry tasks to maintain accurate and up-to-date records for client accounts.
• Organized documents to streamline retrieval processes and improve office efficiency.
• Coordinated scheduling for meetings and appointments to optimize time management.
• Provided customer support assistance by addressing inquiries and resolving issues promptly.
• Facilitated communication between clients and internal teams to enhance service delivery.
• Maintained filing systems to ensure easy access to important documents and records.
• Collaborated with colleagues to improve processes and enhance overall office productivity.