Chanra Ngin
Marysville,WA
Summary
Experienced Contract Specialist with 21 years of logistics and administrative expertise. Seeking a role to leverage skills in procurement, inventory management, and process improvement gained from military service. Known for compliance knowledge, team leadership abilities, and efficient resource delivery. Possesses a focused professional mindset and excels at devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader, self-motivated with a tactical mindset. Excellent relationship-building and critical thinking skills, combined with a determined and decisive nature, enable handling complex customer issues and promoting positive experiences. Efficiency-driven, organized, and team-oriented mentality with strong dedication to customer satisfaction, business goals, and sales excellence. Skilled in coordinating documentation and handling payments. Analytical individual adept at overseeing the distribution of goods and services to drive timely delivery. Comprehensive understanding of supply chain operations and the latest logistic technology.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Veterans Service Representative
Everett Veteran Center
01.2022 - Current
- Deliver accurate and timely support to veterans regarding benefits and services, ensuring effective communication and resource accessibility
- Conducted comprehensive interviews with veterans to gather necessary information for accurate benefit assessment.
- Maintained up-to-date knowledge of federal regulations, policies, and procedures related to veteran benefits administration.
- Assisted in training new Veterans Service Representatives, sharing expertise on best practices and procedural guidelines.
- Conducted in-person and telephone interviews with veterans and advocates to explain benefits and related programs.
- Reviewed and requested medical records, military personnel records and service verification records to determine eligibility status.
- Ensured compliance with all applicable laws, regulations, policies while managing sensitive information about veteran''s personal data securely.
- Organize and maintain confidential files, streamlining office operations and data retrieval processes
- Collaborate with VA employees to improve task efficiency and contribute to enhanced service delivery for veterans.
- Developed excellent customer service skills through interactions with diverse populations within the university community.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Military Logistics Specialist / Supply Department / Petty Officer First Class/E-6
United States Navy
04.2001 - 06.2022
- Led inventory procurement and distribution efforts, improving supply chain efficiency and ensuring timely delivery of vital supplies
- Fostered team development and continuous improvement, enhancing overall group performance and readiness
- Implemented logistical enhancements that resulted in a 15% decrease in operational costs while maintaining service excellence and compliance
- Conducted thorough compliance audits and inspections to ensure rigorous adherence to standards and prudent fiscal management.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Education
Bachelor of Business Administration -
Columbia College
12.2024
Skills
- Logistics & Supply Chain Management
- Inventory Control & Optimization
- Team Leadership & Development
- Operational Efficiency
- Budget & Cost Management
- Compliance & Auditing
- Data Analysis & Reporting
- Microsoft Office Suite
- Problem-Solving & Decision-Making
- Contract Negotiation
- Procurement
- Legal Compliance
- Analytical Thinking
- Attention to Detail
- Communication Skills
- Financial Analysis
- Project Management
- Relationship Building
- Risk Management
- Claims Processing
- Benefits Administration
- Teamwork and Collaboration
- Disability Evaluation
Certification
- Work Center Supervisor
- Postal Operation Officer
- Certified Supply Management 2x
- Certified Supply Management Inspection 6x
Work Preference
Work Type
InternshipFull TimePart TimeContract WorkWork Location
RemoteHybridImportant To Me
Career advancementPersonal development programsWork from home optionPaid time offPaid sick leaveCompany CultureTimeline
Veterans Service Representative
Everett Veteran Center
01.2022 - Current
Military Logistics Specialist / Supply Department / Petty Officer First Class/E-6
United States Navy
04.2001 - 06.2022
Bachelor of Business Administration -
Columbia College
- Work Center Supervisor
- Postal Operation Officer
- Certified Supply Management 2x
- Certified Supply Management Inspection 6x
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