Summary
Overview
Work History
Education
Skills
Timeline
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CHANS DYKES

CHANS DYKES

Recruiter
Kansas City,MO

Summary

As a recruiter for a fast-paced SaaS startup company, I have gained extensive experience in identifying and attracting top sales talent to support the rapid growth of the organization. I have developed a deep understanding of the unique challenges and opportunities that come with recruiting for a fast-paced startup environment.

Experience includes working closely with leaders and hiring managers to define role requirements, develop job descriptions, and create effective sourcing strategies with a proven track record of identifying and engaging passive candidates through a variety of channels, including LinkedIn, job boards, and referrals.

In addition to my sourcing and candidate engagement skills, I am adept at conducting phone screens and in-person interviews to assess candidates for cultural fit, sales acumen, and overall potential.

Key Accomplishments:
-Consistently exceeding hiring goals: I have consistently exceeded hiring goals by identifying and attracting top sales talent to the organization and successfully filling critical sales positions in a timely manner.
-Improving candidate experience: I have consistently received positive feedback from candidates regarding their experience with the recruitment process. By providing regular communication and feedback to candidates, I have helped to improve the overall candidate experience and ensure that candidates have a positive view of the organization.
-Revamped the company-wide referral program using greenhouse including the creation of a new referral bonus program incentivizing employees to refer high-quality candidates. This also included a communication plan to promote the new referral program and ensure all employees were aware of the program's benefits and requirements.
-Revamped the hiring process for Account Executive and Sales Manager roles by developing comprehensive hiring guides that included updated job descriptions, interview questions, and assessment criteria

Overview

7
7
years of professional experience

Work History

Recruiter

Cloud Kitchens
2022.01 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.
  • Coordinated schedules to arrange management interviews with applicants.
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Developed recruiting strategies to identify qualified candidates and build network which has lead to me achieving 100% to quota month over month
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Operated and maintained applicant tracking and candidate management systems.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations
  • Successfully launched and created new company wide referral program .

Licensed Insurance Agent

Select Quote
2021.01 - 2022.01
  • Calculated quotes and educated potential clients on insurance options.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Developed sales leads from direct referrals, networking and targeted marketing campaigns.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Exceeded corporate quotas for monthly policy sales. quarter over quarter

Server/ Assistant Office Manager

Coopers Hawk Winery
2019.02 - 2021.05
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Sales and Marketing Specialist

Home Advisor
2020.05 - 2020.11
  • Implemented marketing strategies to generate leads and increase sales revenue.
  • Planned meetings and trade shows by developing schedules, establishing contacts and coordinating mailing lists.
  • Collaborated with sales and marketing teams to coordinate promotional activities.
  • Created and maintained customer databases to facilitate customer segmentation.
  • Researched competitor marketing trends and prices using data analysis.
  • Contributed to team objectives in fast-paced environment.

Sales/ Social Media Marketing Manager

Onelife Fitness
2019.01 - 2020.05
  • Created and managed social media campaigns to increase brand engagement.
  • Devised content strategy to effectively engage target audiences.
  • Conducted market research to identify new opportunities and target markets.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.

National Account Manager

MSTS
2017.11 - 2018.11
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
  • Resolved complex problems to positively impact sales and business direction.
  • Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.

Account Manager/ Recruiter

C&A Industries
2016.03 - 2017.10
  • Manage accounts of all sizes by representing Recruiting externally with clients and internally through recruiting team oversight.
  • Develop a thorough understanding of the clients’ position in the market, their hiring needs and strategy.
  • Manage client input to effectively launch candidate searches with detailed direction and timelines.
  • Establish and build strong working relationships with business leaders at all levels.
  • Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming search opportunities.
  • Prepare candidate presentation, gather client feedback, schedule interviews, perform post-interview follow-ups as well as manage and close offers.
  • Represent internal recruiting team to present qualified candidates and guide them through the process.\
  • Lead a team of Recruiters and an Account Specialist to support all search efforts.
  • Execute job kick-offs including full client download, research and direction of sourcing strategy.
  • Direct Recruiter sourcing priorities through consistent communication of job status, client feedback and upcoming client needs.
  • Assist Recruiters in candidate review before client submittal, as needed.
  • Advise on job description posting priorities.
  • Make cold calls to get new business from client companies.
  • Build a detailed knowledge of the characteristics and specific needs of their client.
  • Build up the client’s loyalty to their agency by providing a good service.
  • Keep a record of applicants on the agency’s books in case of other similar vacancies.
  • Negotiate the agency’s fees with the client.
  • Provide advice to clients about pay rates, training and career progression in their sector.
  • Make suggestions to the client company to help them attract candidates with particular skills or attributes in the future.

Education

High School Diploma -

Liberty High School
Liberty, MO
05.2010

Skills

  • Policy and Procedure Writing
  • SHRM Standards
  • Strategic Sourcing
  • Networking
  • Human Resources Management Systems
  • In-Person and Telephone Interviewing
  • Cold Calling
  • Key Partnership Management
  • Customer Rapport
  • Forecasting Ability
  • Verbal and Written Communication
  • Compliance Requirements
  • Salesforce Training
  • Customer Relationship Management

Timeline

Recruiter

Cloud Kitchens
2022.01 - Current

Licensed Insurance Agent

Select Quote
2021.01 - 2022.01

Sales and Marketing Specialist

Home Advisor
2020.05 - 2020.11

Server/ Assistant Office Manager

Coopers Hawk Winery
2019.02 - 2021.05

Sales/ Social Media Marketing Manager

Onelife Fitness
2019.01 - 2020.05

National Account Manager

MSTS
2017.11 - 2018.11

Account Manager/ Recruiter

C&A Industries
2016.03 - 2017.10

High School Diploma -

Liberty High School
CHANS DYKESRecruiter