Chansel Beckford
Houston
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Warehouse Worker/ Delivery Driver
Amazon
02.2022 - 01.2025
- Work collaboratively to load packages into delivery vans
- Organize packages in van to ensure a smooth and orderly delivery
- Safely and efficiently deliver packages to customers on assigned routes all times
- Provide exceptional customer service with a winning smile
- Meet or exceed delivery completion and availability targets on a day-to-day basis
- Use hand held devices for routing information/ customer delivery information
- Maintain high levels of safety and reliability while driving
- Accustomed to driving and working in varying weather conditions
Cook/Security
Grand Anse
01.2022 - 10.2024
- Reduced food waste significantly by implementing proper portion control and storage techniques
- Supported kitchen staff training and development, leading to increased productivity and efficiency
- Contributed to positive guest experiences by accommodating special dietary needs and requests
- Collaborated with the management team to develop new menu items based on customer feedback and preferences
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency
- Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes
- Achieved cost efficiency by implementing effective budgeting and resource allocation strategies in the kitchen
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Seasoned and cooked food according to recipes or personal judgment and experience
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality
Temp Worker
Instawork/ Warehouse
03.2024 - 04.2024
- Worked collectively to pick customer orders
- Checked packing list for accuracy and inspected items
- Met or exceeded productivity and accuracy standards
- Inspected products for defects or damages
- Maintained a safe and clean work environment for the productivity of the overall staff
- Followed all safety rules
- Performed other duties as assigned
- Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments
Cook
Hooters Inc.
05.2022 - 03.2023
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes
- Reduced food waste significantly by implementing proper portion control and storage techniques
- Streamlined kitchen operations with effective communication and collaboration among team members
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations
- Contributed to positive guest experiences by accommodating special dietary needs and requests
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal
- Showcased excellent knife skills for precise cutting and preparation of various ingredients
Clerk
Starship Enterprises
03.2022 - 05.2022
- Increased efficiency by streamlining filing systems and organizing important documents
- Improved customer satisfaction by promptly answering inquiries and providing accurate information
- Collaborated with team members to complete tasks efficiently and meet deadlines
- Enhanced office organization with regular maintenance of files, records, and supplies inventory
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment
- Interacted with customers by phone, email, or in-person to provide information
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance
- Edited documents to keep company materials free of grammar errors
Sales Associate
Kohls Department Store
11.2021 - 03.2022
- Engaged with customers to effectively build rapport and lasting relationships
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Provided positive first impressions to welcome existing, new and potential customers
Student Aide
Girls Preparatory Charter School
01.2021 - 11.2021
- Assisted teachers with classroom management and document coordination to maintain positive learning environment
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery
- Collated classroom materials to help teachers prepare for daily instruction and activities
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
- Supported classroom activities, including tutoring, grading homework and reviewing exams
- Retained interest and maximized receptive learning by educating students using hands-on instructional techniques
- Handed out classroom materials, like pencils, paper and crayons
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher
Afterschool Group Leader
Girls Preparatory Charter School
01.2021 - 11.2021
- Attended staff development meetings and workshops and applied information from those events into daily activities
- Assisted students with homework issues and helped to incorporate positive study skills
- Collaborated with internal teams to streamline operations across materials handling, production and shipping
- Investigated and solved workflow problems with cross-functional collaboration and open communication
Crew Member
Popeyes Louisiana Kitchen
08.2019 - 10.2021
- Collaborated with team members to complete orders
- Prepared and cooked food orders for customers by noting customizations and portion sizes
- Prepared and expedited food orders to support waitstaff and other team members
- Cooked batches of food according to standard recipes
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Increased sales20% by offering advice on purchases and promoting additional products
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution
- Maintained clean, sanitized and well-organized food preparation zones
- Reduced customer wait times by quickly and efficiently operating customer window and sales register
- Assisted other team members to achieve goals
- Kept food preparation area, equipment and utensils clean and sanitary
- Worked flexible hours; night, weekend, and holiday shifts
- Provided excellent customer service by greeting customers and meeting quality expectations
Waitress
Waffle House
04.2019 - 05.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
- Prepared beverages and filled food orders for customers
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
Education
Bachelor of Arts - Design Media Production Technology
Georgia Piedmont Technical College
Clarkston, GA05.2025
High School Diploma - undefined
Harry S Truman High School
Bronx, NY05.2019
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Loading and unloading
- Order picking
- Attention to detail
- Teamwork
- Customer service
- Problem-solving
- Cooking
- Food handling
- Food preparation
- Kitchen organization
Timeline
Temp Worker
Instawork/ Warehouse
03.2024 - 04.2024
Cook
Hooters Inc.
05.2022 - 03.2023
Clerk
Starship Enterprises
03.2022 - 05.2022
Warehouse Worker/ Delivery Driver
Amazon
02.2022 - 01.2025
Cook/Security
Grand Anse
01.2022 - 10.2024
Sales Associate
Kohls Department Store
11.2021 - 03.2022
Student Aide
Girls Preparatory Charter School
01.2021 - 11.2021
Afterschool Group Leader
Girls Preparatory Charter School
01.2021 - 11.2021
Crew Member
Popeyes Louisiana Kitchen
08.2019 - 10.2021
Waitress
Waffle House
04.2019 - 05.2019
High School Diploma - undefined
Harry S Truman High School
Bachelor of Arts - Design Media Production Technology
Georgia Piedmont Technical College
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