Chansity Roman
Amarillo,TX
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
9
9
years of professional experience
Work History
Administrative Assistant/Recepionist
Amentum
Amarillo, TX
01.2025 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Directed customer inquiries to appropriate department personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Development Director
Vida Church Ministries
Amarillo, TX, TX
03.2024 - Current
- Drove sales by developing key customer relationships.
- Organized special events to engage existing and prospective donors.
- Made appearances at special events as official client representative to develop new relationships with possible donors.
Housekeeper
MyPlace Hotels
Amarillo
04.2023 - 07.2023
- Observed proper use of chemicals when cleaning various surfaces.
- Followed safety procedures when handling hazardous materials.
- Emptied trash receptacles throughout the property.
Elderly Caregiver
AccentCare
Amarillo, TX
02.2020 - 03.2021
- Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
- Supported clients in making decisions that were consistent with their values and wishes.
- Responded quickly in emergency situations in a calm manner.
- Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
- Administered medications according to physician instructions.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Communicated effectively with family members on progress of client's health condition.
- Provided companionship and emotional support to elderly clients.
- Developed strong relationships with clients based on trust and respect.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
Elderly Caregiver
Caprock Home Health Services
Amarillo, TX
02.2019 - 02.2020
- Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
- Supported clients in making decisions that were consistent with their values and wishes.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Monitored vital signs and reported changes to medical team.
- Respected the privacy, dignity and confidentiality of each client served.
Team Member
Whataburger
Amarillo, TX
03.2018 - 02.2019
- Organized inventory shelves for easy access and maintenance of stock levels.
- Maintained a clean and organized work area throughout shift.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Resolved customer issues promptly in a professional manner.
- Assisted customers with product selection and ordering process.
- Participated in training sessions for new employees when needed.
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
Team Member
Whataburger
Amarillo, TX
09.2015 - 02.2017
- Monitored expiration dates on food items for freshness assurance.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Maintained a clean and organized work area throughout shift.
Education
Certificate of Completion - Nonprofit Leadership Academy
Amarillo Area Foundation - Nonprofit Service Cente
Amarillo, TX08-2024
11th Grade - High School
Texas Virtual Academy
Amarillo, TXSkills
- Customer service
- First aid and safety
- Time management
- Workload management
- Verbal and written communication
- Public speaking
- Donor relations
- Strategy implementation
- Online fundraising
- Financial goal-oriented
- Strategic planning
- Fundraising expertise
- Data analysis
- Volunteer organizations
- Computer literacy and technical skills
Timeline
Administrative Assistant/Recepionist
Amentum
01.2025 - Current
Development Director
Vida Church Ministries
03.2024 - Current
Housekeeper
MyPlace Hotels
04.2023 - 07.2023
Elderly Caregiver
AccentCare
02.2020 - 03.2021
Elderly Caregiver
Caprock Home Health Services
02.2019 - 02.2020
Team Member
Whataburger
03.2018 - 02.2019
Team Member
Whataburger
09.2015 - 02.2017
Certificate of Completion - Nonprofit Leadership Academy
Amarillo Area Foundation - Nonprofit Service Cente
11th Grade - High School
Texas Virtual Academy
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