Timeline
Work History
Overview
Skills
Summary
Work Preference
Work Availability
Accomplishments
Hi, I’m

Chanta Ashcraft

Retail
Washington,PA

Timeline

General Manager
Dollar General
09.2024 - 07.2025
Front End Associate
Walmart
08.2023 - 06.2024
Overnight Stocker
Giant Eagle
08.2023 - 10.2023

Work History

Dollar General

General Manager
09.2024 - 07.2025

Job overview

  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Set up displays of merchandise to market new products to customers.
  • Increased operational efficiency by identifying areas for improvement within warehouse layout and storage solutions.

Walmart

Front End Associate
08.2023 - 06.2024

Job overview

  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Maintained up-to-date knowledge of store policies and promotions to provide accurate information to customers.
  • Enhanced store appearance by organizing products and ensuring shelves were always fully stocked.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Facilitated smooth shift changes by preparing and organizing work area for next associate.
  • Fostered positive shopping experience, greeting customers with smile and offering help in locating products.

Giant Eagle

Overnight Stocker
08.2023 - 10.2023

Job overview

  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained neat, organized stockroom free of hazards.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.

Overview

2
years of professional experience

Skills

Leadership and team building

Problem resolution

Operations management

Team player

Efficient multi-tasker

Time management

Training and coaching

Team leadership

Customer relations

Staff training/development

Inventory control

Employee scheduling

Administrative skills

Client relations

Workflow planning

Purchasing and planning

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Work Preference

Work Type

Full TimePart Time

Work Location

On-Site

Important To Me

Work-life balance
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

Accomplishments
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Supervised team of 9 staff members.