Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chanta Gunn

Lillington,NC

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Best Home Healthcare LLC
06.2014 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.

Assistant Manager

Campbell Oil Company
01.2022 - 06.2023
  • Supervised daily operations to meet performance and quality benchmarks.
  • Maintained clean and organized store environment to enhance customer experience.
  • Developed strong relationships with staff, fostering positive work culture.
  • Monitored cash intake and deposit records, increasing accuracy and minimizing discrepancies.
  • Oversaw daily cash reconciliations for accurate financial reporting.
  • Provided hands-on assistance to customers, assessing needs and preferences.
  • Conducted regular inventory counts to verify stock levels and forecast needs.
  • Mentored junior staff members to support professional development.

Customer Service Representative

Uhaul Moving And Storage
12.2019 - 08.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Cashier

Hardee's Restaurant
07.2007 - 08.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Teacher's Assistant

Think Smart Outreach Center
05.2009 - 08.2010
  • Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
  • Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
  • Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
  • Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
  • Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
  • Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.

Education

High School Diploma -

Cornerstone Christian Correspondence School
Townsend, GA
02.2011

Skills

  • Grooming assistance
  • Emotional support
  • Personal hygiene assistance
  • Housekeeping tasks
  • Compassionate caregiving
  • Dressing assistance
  • CPR certified
  • Light housekeeping
  • Meal preparation
  • Housekeeping
  • Direct patient care
  • Medication administration
  • Household tasks
  • Client transportation
  • Transportation assistance
  • Medical records management

Certification

  • PCA - Personal Care Aide

Timeline

Assistant Manager

Campbell Oil Company
01.2022 - 06.2023

Customer Service Representative

Uhaul Moving And Storage
12.2019 - 08.2020

Personal Care Assistant

Best Home Healthcare LLC
06.2014 - Current

Teacher's Assistant

Think Smart Outreach Center
05.2009 - 08.2010

Cashier

Hardee's Restaurant
07.2007 - 08.2016

High School Diploma -

Cornerstone Christian Correspondence School

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