Chanta Ringo
Star City,AR
Summary
Compassionate and dedicated Family Service Worker with experience in case management, crisis intervention, and community outreach. Committed to improving family dynamics and child welfare through effective counseling and support services.
Overview
8
8
years of professional experience
Work History
Family Service Worker, Investigator
Arkansas Department of Human Services
, USA
03.2024 - Current
- Completing Chris, DCO and Clear search on Alleged Offenders
- Calling reporters, and taking statements about the concerns allegations
- Responding within 24hrs, and 72 hrs
- Interviewing Alleged Victims, collaterals, witness, Law enforcements, nurses, counselors, therapist, teachers and Alleged offenders
- Offering services and providing community resources
- Identifying health and safety risks
- Taking notes and Writing reports
- Drug screening
- Assessing home, observing family behavior and home environment
- Managing caseloads, and providing counseling and support services
- Conduct home visits to assess family needs and develop intervention plans
- Collaborate with community organization to connect families with resources
- Conduct family time
- Removal
- Preparing affidavit
- Preparing court documents
- CANS and FASTS
CNA
Traveling Elite Healthcare Traveling Agency
Little Rock, USA
08.2022 - 10.2023
- Accept block book traveling assignments
- Traveling to different Healthcare facilities
- Following directions
- Assisted Living
- Assisting Residents with Dementia and memory care
- Serving meals
- Feeding patients as necessary
- Passing Snacks
- Changing, toileting, grooming, bathing and dressing, etc
- Washing and folding clothes
- Covid Unit
- Assist keeping residents in his/hers assigned living areas
CNA, PCT
Acuity International Healthcare Traveling Agency, FEMA
Reston, USA
01.2022 - 04.2022
- Monitoring Patients vital signs, blood pressure, temperature, pulse, and respiration rates
- Assisting with Daily activities: helping patients with personal hygiene, feeding, grooming, and mobility
- Room Maintenance: keeping patients’ room clean and sanitized
- Specimen collection: collecting samples for lab tests, such as blood or urine specimens
- Supporting Medical Procedures: Assisting nurses and doctors during examinations and treatments
- Patient Communication: providing compassionate care by listening to patients’ concerns and answering their questions
- Documentation: recording patient care activities and observation in his or her medical records
Covid Tracer
GDIT
Little Rock, USA
01.2021 - 12.2021
- Company Overview: Covid-19 Contact Tracer
- Case investigation, interviewing individuals diagnosed with COVID-19 gather information about their recent contacts
- Documenting details of these interactions accurately
- Contact notification, reaching out to individuals who may have been exposed to inform them of their potential exposure
- Providing guidance on quarantine procedures and monitoring for symptoms
- Health education, offering information on COVID-19, including symptoms, transmission, and prevention measures
- Advising contacts on how to protect themselves and others
- Data management, maintain detailed records of all interactions and follow ups in a secure database
- Ensuring confidentiality and privacy of patient information
- Follow up, checking in with contacts regularly to monitor their health status and provide additional support as needed
- Escalating cases to healthcare professionals if symptoms develop or worsen
- Coordination, collaboration with public health departments and other healthcare providers to ensure a coordinated response
- Participating in training and team meeting to stay updated on protocols and procedures
- Work remotely
- Excellent verbal and written communication skills to effectively interact with patients and contacts
- Showing empathy and patience
- Attention to details, strong organizational skills to accurately document and manage data
- Technical proficiency, comfortable using computer system and databases for data entry and management
- Public health knowledge, understanding of COVID-19 and general public health principles
- Covid-19 Contact Tracer
Program Assistance, PA
Arkansas Department of Human Services
, USA
03.2020 - 01.2021
- Follow instructions and professional at all times
- Provides counseling and guidance to clients in their needs, interests, and courses of action
- Refers clients to other professionals, agencies, services, community resources according to client’s problems
- Assisted in home studies
- Teaches and demonstrates living skills to clients, such as budgeting, cooking, menu planning, housekeeping, and child care
- Transports clients or family members for medical, dental, educational, and counseling appointments
- Drug screening, assist with child removal, finding foster care placement
- Teaching parenting classes, writing detailed narratives, documents case work activities
- Participates in training clients in employment skills by providing materials and tools, monitoring work assignments, and providing direct assistance when needed
- Attends staff and mandatory trainings
- Interviewing clients, children and families
- Performs clerical duties, such as answering the telephone, routing calls, receiving referrals for clients, typing documents, faxing, scanning, filing papers, record keeping, emailing
- Knowledge of applicable computer functions and applications
- Ability to observe and evaluate contacts and case development
- Ability to prepare and present oral and written information
- Preparing Staffing Notices, HIPPA Orders, Child Maltreatment forms
- Conducted monthly transitional youth classes
- Preparing and completing Adoption Packages
- Supervising family visitation, following court orders, performed other duties as assigned
Community Health Worker
Arkansas Department of Health
Star City, USA
10.2016 - 03.2020
- Educate mothers on how to stay healthy through pregnancy/postpartum
- Provides one on one mentoring sessions
- Provides family support
- Educate mothers, families, on wic, nutrition, mixing formula, shaking baby, CDC Milestones, skin to skin contact, umbilical cord cleaning, home safety, safe sleep, family routines, how to reduce stress, birth control, SIDs, SOS, breastfeeding, STDs, and referral to availability resources
Education
Bachelor of Science - Healthcare Administrator
University of Phoenix
01.2013
Skills
- Workplace Safety
- Equipment Calibration
- Quality Assurance
- Equipment Troubleshooting
- Quality Inspection
- Batch production
Training
- Foundations, In Home Services, Out-Home Services, Child Maltreatment-Investigation
- Certified Nursing Assistant (CNA)
- Parenting Class
- PA Card Training
- FEMA: National Incident Management System (NIMS)
- ADH-HIPPA Privacy and Security
- Safe Talk
- Recognizing a Reporting Child Abuse
- Human Trafficking in a Reproductive Health Setting
- Combating Medicare Part C and D Fraud Waste, and Abuse
- Safety Baby Shower
- Medicare Part C and D General Compliance
- Stop the Bleed
- Security Mentor
References
References available upon request.
Timeline
Family Service Worker, Investigator
Arkansas Department of Human Services
03.2024 - Current
CNA
Traveling Elite Healthcare Traveling Agency
08.2022 - 10.2023
CNA, PCT
Acuity International Healthcare Traveling Agency, FEMA
01.2022 - 04.2022
Covid Tracer
GDIT
01.2021 - 12.2021
Program Assistance, PA
Arkansas Department of Human Services
03.2020 - 01.2021
Community Health Worker
Arkansas Department of Health
10.2016 - 03.2020
Bachelor of Science - Healthcare Administrator
University of Phoenix
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