Chantal A Crispim
Dover,USA
Summary
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
16
16
years of professional experience
Work History
General Manager
McDonald's Walsh enterprise
Manchester, Connecticut
03.2011 - 07.2020
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Administered employee discipline through verbal and written warnings.
- Supervised employees through planning, assignments, and direction.
- Recruited, interviewed and hired qualified staff for open positions.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Prepared staff work schedules and assigned team members to specific duties.
Restaurant Manager
Bob Evans
Brandon, USA
01.2008 - 03.2011
- Company Overview: Brandon, Fl
- Managed daily operation of shifts.
- Daily accountability for safe and food inventory.
- Scheduling of employees.
- Focus on Profit & Loss.
- Facilitate training of new server.
- Brandon, Fl
Store Manager
Mcdonalds Walsh Enterprises
, USA
01.2005 - 01.2008
- Company Overview: Connecticut (Boston Region)
- Facilitate training of new managers and employees.
- Training of new programs for registers and drive-thru program.
- Daily, weekly and monthly inventory.
- Focused on Profit & Loss.
- Scheduling varied between 40 to 50 Managers and employees.
- Responsible for all product visual marketing.
- Monthly safe and food audits.
- Daily, weekly and monthly labor justifications.
- Connecticut (Boston Region)
Education
Asm -
McDonald's
Bsm -
McDonald's
General Manager Training -
Hamburger University McDonald's
Skills
- Budget management
- Employee training
- Inventory control
- Staff scheduling
- Profit and loss analysis
- Customer service
- Effective communication
- Operational planning
- Training and development
- Staffing
- Customer retention
- Multimillion-dollar P&L management
- Time management
Proven Ability
- Manage multiple tasks at one time.
- Work independently and contribute to a team effort.
- Work well in a fast paced, high-pressure environment.
- Hire, train, supervise and evaluate personnel.
Timeline
General Manager
McDonald's Walsh enterprise
03.2011 - 07.2020
Restaurant Manager
Bob Evans
01.2008 - 03.2011
Store Manager
Mcdonalds Walsh Enterprises
01.2005 - 01.2008
Asm -
McDonald's
Bsm -
McDonald's
General Manager Training -
Hamburger University McDonald's
Similar Profiles
Monaye McGuireMonaye McGuire
Cashier and Restocking at McDonald's (Ricely Enterprise )Cashier and Restocking at McDonald's (Ricely Enterprise )
Jessa SadesJessa Sades
Food Counter Attendant at McDonald's (Davishar Enterprise Ltd)Food Counter Attendant at McDonald's (Davishar Enterprise Ltd)
Adriana MirandaAdriana Miranda
General Manager, Training Coordinator, Mid Manager at GLS Enterprise DBA Mcdonald'sGeneral Manager, Training Coordinator, Mid Manager at GLS Enterprise DBA Mcdonald's
Tammy MasonTammy Mason
Administrative Support Coordinator at Waypoint MaineAdministrative Support Coordinator at Waypoint Maine
Alexandra HassAlexandra Hass
Operations / Logistics / Dispatch / Office Manager at Xogistix CorporationOperations / Logistics / Dispatch / Office Manager at Xogistix Corporation