-Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
-Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Customer Service and Sales Adventist Book Center
Seventh-day Adventist North New-Zealand Conference
08.2010 - 09.2014
Helped customers locate products and checked store system for merchandise at other sites.
Knowledge of Christian/ Adventist books and products.
Assisted customers with prompt and polite support in-person and via telephone.
Managed approximately 30 incoming phone orders or online orders and responding to emails per day from customers.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Established rapport with customers using active listening and interpersonal skills.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Managed efficient cash register operations.
Homeschool Educator
I Homeschooled Our Two Sons
02.2013 - 06.2023
Adapted teaching methods and lesson plans to changing student needs.
Researched and chose appropriate curriculum to meet children's abilities and grade levels.
Attended textbooks fairs and homeschool meetings to understand different approaches to subject matter.
Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
Graded homework, quizzes, classwork and exams to report on progress of student achievements.
Led and coordinated sports and educational activities to develop students' physical, emotional and social growth.
Adapted teaching methods and instructional materials to meet students' varying needs and interests.
Created and developed lesson plans to meet students' academic needs.
Shifted between formal and informal methods of teaching to keep students engaged.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Volunteer
Church Health Events, Other Church Related Events
2009 - 06.2023
Worship Coordinator at local church
Assisted with special events and programs.
NewStart Global Training and helping with Health Expo events
Used strong interpersonal communication skills to convey information to others.
Supported and helped with organization and planning.
Education
Business Administration And Management - (Uncompleted Degree)
Shadd Health And Business Centre
Montreal, Canada
2002
High School Diploma -
La Dauversiere
Montreal, Canada
06.2001
Skills
Customer service
Verbal and Written Communication
Touch Typing and Microsoft Office knowledge
Team Cooperation
Stocking and Receiving
Merchandise Receiving and Handling
Strong Communication and Interpersonal Skills
Independent Judgement
Retail Sales
Dependance on God
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Homeschool Educator
I Homeschooled Our Two Sons
02.2013 - 06.2023
Customer Service and Sales Adventist Book Center
Seventh-day Adventist North New-Zealand Conference
08.2010 - 09.2014
Volunteer
Church Health Events, Other Church Related Events
2009 - 06.2023
Business Administration And Management - (Uncompleted Degree)
Shadd Health And Business Centre
High School Diploma -
La Dauversiere
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