Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Backroom Associate
HomeGoods, TJX Companies
05.2022 - Current
Received incoming merchandise and stored in correct stock locations.
Assisted with merchandise stocking and replenishment in backroom and on sales floor.
Maintained orderly stockroom for ease of retrieval.
Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
Assisted in training new backroom associates on standard operating procedures, promoting a consistent level of quality and efficiency throughout the team.
Assisted customers with transporting large merchandise to waiting vehicles.
Adhered to safety regulations and practiced safe work habits.
Maintained a clean and safe work environment, complying with all company policies, procedures, and safety regulations.
Resident Assistant
Lees-McRae College
08.2021 - 05.2024
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Responded to room transfers, incident reports, and maintenance requests.
Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Assisted residents in preparing for activity and social programs.
Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
Enhanced dormitory community by organizing and executing social events and educational programs.
Improved resident satisfaction by addressing concerns promptly and effectively.
Collaborated with fellow Resident Assistants to develop engaging programming for diverse student populations.
Assisted in the move-in/move-out process, streamlining procedures for an efficient experience for residents.
Identified trends in resident behavior or needs, reporting findings to supervisors for potential policy updates or targeted interventions.
Ensured timely completion of administrative tasks, such as incident reports and room inventory forms.
Provided support to new students during orientation week, easing their transition into college life.
Developed strong relationships with residents through active listening skills and empathetic responses to personal concerns or issues that arose throughout the semester.
Assisted in the recruitment, selection, and training of new Resident Assistants to ensure a successful onboarding process.
Sales Associate
Bayou General Store
09.2022 - 12.2023
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Retail Sales Associate
HomeGoods, TJX Companies
05.2021 - 08.2021
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Sales Associate
North Carolina Transportation Museum
11.2017 - 12.2019
(Seasonal)
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Host
Smoke Pit Restaurant
10.2018 - 03.2019
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Completed daily side work and opening and closing duties without fail.
Junior Volunteer
Novant Health Medical Center
05.2018 - 08.2018
May 2019 - August 2019 9 (Summer Volunteering)
Reported patient requests, concerns, and other observations to staff.
Adhered to policies and procedures to promote hospital mission and vision.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Complied with HIPAA standards to confidentially maintain patient medical information.
Completed paperwork and evaluation forms to document patient interactions.
Supported senior volunteers with daily tasks, ensuring smooth operations and increased efficiency.
Restocked supplies and filed paperwork to satisfy department leadership requests.