Chantal Diaz

Events and and Activation Management:

• Develop project plans for upcoming events, coordinate with vendors, obtain necessary approvals, and ensure all event details are updated in the master event deck.
• Define event objectives, create and manage budgets, coordinate with teams for invitations and final details, confirm catering and other necessities, and conduct post-event recaps to update the event deck and reset the space.

Ensure Excellent Hospitality:

• Regularly update kitchen and bar inventory, manage alcohol orders, and update the vendor list for potential catering and event suppliers.
• Consistently achieved high client satisfaction through proactive problem-solving and service delivery.

• Collaborate with all internal teams to develop and execute partnership events, product launches, and marketing initiatives.
• Drive and lead the operational direction of the brand while ensuring complete viability and financial growth.
• Participate in cross-functional tasks to support the space, such as conducting VIP tours, creating guest journey experiences, and retail visual presentations.

• Provided the executive sales team with the necessary tools to meet seasonal goals, including visual merchandising presentations, digital look books and showroom events.
• Strengthened national client connections through store visits and event cultivation.

• Developed service and organizational protocols to retain and increase clientele
• Managed in-store visual merchandising to capture new interest
• Planned and executed promotional activities, such as special events and new collection presentations, to increase sales and revenue
• Managed inventory and ensured stock replenishment on POS system and QuickBooks