Chantal Estrada Vargas
Summary
Detail-oriented warehouse associate with proven skills in problem solving and effective communication. Experienced in tracking feedback and training new team members to enhance productivity and operational efficiency.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Amazon
New Castle, Delaware
05.2023 - Current
PPQA (Pick Process Quality Auditor)
- Measure quality and DPMO accuracy while providing proactive feedback to the operations management team and AAs.
- Track and report feedback on AA being coached.
- Pick set downs, QA, and hot picks.
- Fill out the quality check periodically.
- Create tickets for mixed, incorrect ASINs, and incorrect quantity issues.
PG (Process Guide Assistant)
- Communicated effectively with other PAs (Process Assistants) to balance out PUA.
- Maintain a full understanding of workflow and daily production goals.
-Track and report staffing to match outbound flow operation request
Team Lead
Penn Cinema
Wilmington, Delaware
11.2018 - 05.2023
- Lead a small group of individuals during the shift.
- Trained new team members on register operations and customer service standards.
- Stocked shelves with products to ensure availability for customers.
Maintained the cleanliness of kitchen equipment and work areas throughout shifts.
Education
High School Diploma -
Glasgow High School
Newark, DE01-2019
Skills
-learning ambassador
-Problem solving
-time management
-critical thinking
-quality auditor
- Process guide
-team leadership
Timeline
Warehouse Associate
Amazon
05.2023 - Current
Team Lead
Penn Cinema
11.2018 - 05.2023
High School Diploma -
Glasgow High School