Summary
Overview
Work History
Education
Skills
Certification
Majorstrengths
Timeline
Generic

CHANTAL FARMER

Chicago,IL

Summary

Self-motivated Staffing Account Specialist experience successfully supporting and growing accounts by 2x annual spend with a strong sales background and business development expertise. Outgoing, personable, team oriented, and committed to high standards of honest communication within the company and with my clients even under levels of high-pressure and responsibility offering a demonstrated track record of success. Eager to bring talent to an organization long term offering opportunities for advancement.

Overview

13
13
years of professional experience
1
1
Certification

Work History

SENIOR ACCOUNT MANAGER

PeopleReady
8 2017 - Current
  • Used effective recruiting and staffing strategies to increase profitability and establish long term partnerships with major companies in the Hospitality industry
  • Utilized CRM to handle current portfolio and prospective leads
  • Researched and customized service proposals for clients
  • Identified key entry points to enhance market penetration and effectively analyzed data to optimize customer satisfaction and increase profitability
  • For my first year I brought in 40,000 average in monthly revenue servicing only hospitality with selective accounts
  • Serviced accounts on a regular basis to propose new products or services and maximize revenue
  • Kept accounts in compliance with all export standards and international requirements
  • Boosted sales numbers with proactive account servicing and diligent relationship-building
  • Increased sales by an average of 45% with the execution of establishing new accounts, reactivating accounts, servicing the accounts, and growing them tremendously
  • Enhanced operational success through effective staffing, strong training, adherence to food safety and sanitation regulations and well-timed customer service
  • Developed guidelines, questionnaires, and processes for assessing, interviewing, and onboarding phases


SENIOR SALES DEVELOPMENT-INSIDE SALES

PeopleReady
08.2017 - Current
  • Created customized proposals tailored to individual client requirements, highlighting product benefits relevant to their specific challenges.
  • Led cross-functional teams on complex deals, ensuring seamless coordination between internal stakeholders throughout the sales cycle.
  • Developed strong relationships with key accounts, resulting in long-term partnerships and increased revenue.
  • Optimized email templates for cold outreach, increasing response rates and engagement from prospective clients.
  • Increased sales pipeline by identifying high-potential prospects and conducting effective outreach campaigns.
  • Connected associates to clients through Jobstack, a mobile app designed to match talented associates to jobs
  • Transitioned into a new start up role for the Inside Sales Team, grew current accounts while adding 3 net new customers per quarter to meet quarterly sales goal of $2 million in sales added to growth
  • KPIS for bonus payout were targeted at 8%, in 2021 exceeded consistent growth at 243% resulting in winning the Top Performer Employee awards of the year.

BUSINESS DEVELOPMENT MANAGER

SNI
05.2016 - 07.2017
  • Researched clients' business issues and goals to offer appropriate solutions
  • Created alternative business plans to improve customer relationships
  • Networked with industry contacts, association memberships and associates
  • Led the creation of recruiting plans for all open positions
  • Established job qualifications from my clients and was able to find them candidates for direct hire and permanent positions
  • Developed salary proposals for new recruits.

STAFFING MANAGER/RECRUITER- SPECIAL OPERATIONS MANAGER

LGC Associates
08.2013 - 03.2016
  • Ranked #1 out of 7 districts for sales and account management- 2 consecutive years by hard work, dedication, and overcoming numerous challenges to rapidly build market presence during this era
  • Built relationships with clients to promote long term business growth
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory
  • Updated daily logs detailing leads, contracts and client visits
  • Maintained multiple different accounts at once and managed high volume of staff in different departments
  • Consistently exceeded monthly sales goals
  • Created new revenue streams by cultivating successful partnerships with Aramark accounts, Compass accounts and other nationwide accounts worth more than 20% of total company revenue in Tampa, Florida within a short time frame
  • Utilized my skills & knowledge in the past year and a half towards opening a successful branch from ground up in Orlando, Florida
  • Signed major contracts for seasonal events such as NFL Lucas oil Stadium, NBA concessions and suites, Arnold Palmer Golf Tournament and many more in Indianapolis and Florida
  • Managed all of the events, working on sight to supervise our associates, and formulated a strategic plan that resulted to client satisfaction and 100% fill rates.

SALES REPRESENTATIVE

Rogers and Hollands
10.2011 - 08.2013
  • Stocked merchandise each week, labeling items in clear fashion and preparing attractive displays
  • Educated customers about the brand to incite excitement about the company's mission and values
  • Welcomed customers into the store and helped them locate items
  • Supervised and directed all merchandise and shipment processing.

Education

High School Diploma -

Harrison High School
Lafayette, IN

Skills

    Customer Relations

    Teamwork and Collaboration

    Strategic Account Planning

    Partnership Development

    Sales expertise

    Revenue Generation

Certification

Real Estate Sales License - IN, 11/09/2011

Majorstrengths

  • Team building
  • Account and client development
  • Able to raise sales conversions by 45%
  • Relationship building and management
  • Coaching employees to meet goals
  • Strategic planning
  • Passion for work, sunny disposition, and upbeat standards
  • Networking and cold calling skills
  • Multitasking
  • Health, hotel and food service regulations
  • Staff management
  • Vendor and contract negotiations
  • Skilled in Salesforece, bullhorn, and PRISM

Timeline

SENIOR SALES DEVELOPMENT-INSIDE SALES

PeopleReady
08.2017 - Current

BUSINESS DEVELOPMENT MANAGER

SNI
05.2016 - 07.2017

STAFFING MANAGER/RECRUITER- SPECIAL OPERATIONS MANAGER

LGC Associates
08.2013 - 03.2016

SALES REPRESENTATIVE

Rogers and Hollands
10.2011 - 08.2013

SENIOR ACCOUNT MANAGER

PeopleReady
8 2017 - Current

High School Diploma -

Harrison High School

Similar Profiles

CREATE PROFILE
CHANTAL FARMER