Summary
Overview
Work History
Education
Skills
Timeline
25
Chantal Grant

Chantal Grant

Cosmetology
Payette,ID

Summary

Dynamic Beauty industry professional offering 25 years of salon experience, including sales, client relationship management and product knowledge. Extensively trained in current trends such as balayage, root melts and extensions. Dedicated to using industry knowledge and training to build trusting rapport and deliver sensational results.

Overview

25
25
years of professional experience

Work History

Cosmetologist

Caliente
11.2018 - 01.2023
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Answered phone calls and emails to schedule client appointments.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Implemented creative marketing strategies that attracted new clients while retaining existing ones.
  • Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
  • Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
  • Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
  • Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
  • Developed new techniques to improve appearance of customer and provide different looks.

Stylist

Lady Jane Styling & Design
12.2017 - 08.2018
  • Set up workstation and treatment room with necessary products, equipment and supplies.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Applied artificial nails or gel-based color to finger- and toenails.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
  • Greeted each client and asked questions to determine fashion needs.
  • Colored, cut and installed extensions according to client reference photos and desired outcome.
  • Recommended products to customers to meet current needs or resolve specific concerns.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Cut and styled natural, artificial, colored or textured hair.
  • Purchased materials and props for photo shoots to enhance products and appearance of subjects.
  • Closely monitored customer satisfaction while completing [Action], resulting in [Number]% customer satisfaction rate.
  • Maintained updated knowledge of industry products, including chemical composition, structure and properties.
  • Readied items for photo shoots by removing tags, buffing surfaces and arranging layouts.
  • Maintained distinct cleanliness of work and shared areas while serving [Number] customers daily.
  • Collected payment from customers and scheduled next appointments.
  • Communicated with clients about haircare needs and suggested appropriate products to increase sales by [Number]%.
  • Collaborated with clients of all types to increase profile and status through effective styling.

Stylist

Caliente Salon
03.2016 - 08.2017
  • Showcased desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
  • Purchased materials and props for photo shoots to enhance products and appearance of subjects.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Kept work area clean and neat to stay productive.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Maintained updated knowledge of industry products, including chemical composition, structure and properties.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.
  • Collected payment from customers and scheduled next appointments.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Cut and styled natural, artificial, colored or textured hair.
  • Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
  • Colored, cut and installed extensions according to client reference photos and desired outcome.
  • Readied items for photo shoots by removing tags, buffing surfaces and arranging layouts.
  • Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
  • Applied artificial nails or gel-based color to finger- and toenails.
  • Collaborated with clients of all types to increase profile and status through effective styling.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Greeted each client and asked questions to determine fashion needs.
  • Set up workstation and treatment room with necessary products, equipment and supplies.
  • Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.

Stylist

Shockra
02.2013 - 11.2016
  • Maximized company profits through effective product sales and updated customer service standard to obtain [Number] return customers.
  • Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Applied artificial nails or gel-based color to finger- and toenails.
  • Purchased materials and props for photo shoots to enhance products and appearance of subjects.
  • Readied items for photo shoots by removing tags, buffing surfaces and arranging layouts.
  • Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Showcased desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
  • Collected payment from customers and scheduled next appointments.
  • Colored, cut and installed extensions according to client reference photos and desired outcome.
  • Cut and styled natural, artificial, colored or textured hair.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.
  • Greeted each client and asked questions to determine fashion needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Kept work area clean and neat to stay productive.
  • Recommended products to customers to meet current needs or resolve specific concerns.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Collaborated with clients of all types to increase profile and status through effective styling.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Set up workstation and treatment room with necessary products, equipment and supplies.
  • Maintained updated knowledge of industry products, including chemical composition, structure and properties.

Education

Barbers License - Barbering

Paul Mitchell
Boise, ID
08.2019

Aesthetics - Aesthetics-The Study of Skin Care

Milan
Boise, ID
03.2008

Cosmetology License - Cosmetology License

New Images
Boise, ID
08.2000

GED - undefined

Richard McKenna High School
Mtn. Home, ID
11.1998

Skills

  • Marketing understanding
  • Photography experience
  • Customer buying trends
  • Arranging items for photoshoots
  • Innovative hairstyling techniques
  • Social skills
  • Body hair removal
  • Cosmetology principles knowledge
  • Pigments and resins
  • Makeup and skincare
  • Payment processing expertise
  • Contouring understanding
  • Business management
  • Manicures and pedicures

Timeline

Cosmetologist

Caliente
11.2018 - 01.2023

Stylist

Lady Jane Styling & Design
12.2017 - 08.2018

Stylist

Caliente Salon
03.2016 - 08.2017

Stylist

Shockra
02.2013 - 11.2016

Barbers License - Barbering

Paul Mitchell

Aesthetics - Aesthetics-The Study of Skin Care

Milan

Cosmetology License - Cosmetology License

New Images

GED - undefined

Richard McKenna High School

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