Point of Sale Associate
ARS Rescue Rooter
08.2025 - Current
- Processed customer transactions efficiently using point of sale systems.
- Assisted customers with product inquiries and service recommendations.
- Maintained accurate cash drawers and balanced registers at end of shifts.
- Collaborated with team members to ensure a smooth checkout experience.
- Handled customer complaints professionally, resolving issues promptly.
- Trained new associates on operational procedures and point of sale protocols.
- Updated inventory records and assisted in stock replenishment processes.
- Ensured cleanliness and organization of the sales floor and checkout areas.
- Trained new associates on Point of Sale systems, improving their knowledge and efficiency in handling customer transactions.
- Assisted customers with product selection based on their needs or preferences while adhering to store guidelines on suggestive selling techniques.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained a clean and organized workspace, ensuring a positive shopping experience for customers.
- Increased customer satisfaction by providing efficient and accurate Point of Sale transactions.
- Answered questions about store policies and addressed customer concerns.
- Supported loss prevention efforts by adhering to store policies and procedures in handling merchandise and transactions.
- Assisted customers with special services, account updates, and promotional options.
- Processed various forms of payment securely, safeguarding against fraud or theft.
- Contributed to overall store performance through effective teamwork and collaboration with colleagues.
- Assisted in inventory management, accurately tracking stock levels and reporting discrepancies to supervisors.
