Hi, I’m
Chantal Kabore Tekobo
New York,NY
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
years of professional experience
1
Certification
Work History
BronxDocs ClinicBRONX
Patient Outreach|Hedis Reviewer|Secretory|
10.2021 - 08.2022
Job overview
- Professionally scheduled appointments for over 300 patients a week using the center's phone system
- Facilitated a cooperative work atmosphere through a variety of team-building exercises
- Managed everyday tasks including monitoring and training new hires
- The patient database, records, and email lists were maintained, coordinated, and updated using EPIC
- Increased clinic productivity by establishing great ideas for both short- and long-term objectives
- Routinely checked patient's vital signs to ensure adequate documentation while maintaining HIPAA
- Kept track of the patient's health status and interacted with them to explain the surgery and the food and drugs recommended for their ongoing rehabilitation.
Memorial Sloan Kettering Cancer Center & CCNY New York
Cancer Research Intern
07.2021 - 09.2021
Job overview
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations
- Compiled data in reports and other documents
- Attended meetings and did presentations on Triple negative Breast Cancer
- Researched various subjects that were related to the project
- Developed macros, special formulas and actions to produce reliable, consistent statistical reviews
- Using a vortex machine, a tiny centrifuge, and a hot water bath, DNA was extracted from the used specimen in accordance with the methodology
- Mentor| Stem Virtual Course Connector|Tutoring in Math and Chemistry
City College Academy For Professional PreparationNew York
Receptionist|Administrative Assistant
01.2018 - 06.2021
Job overview
- Coordinated and helped more than 30 individuals each day
- Enrolling Student in their courses through CUNY system
- Supervised and arranged over 2 calendars and responded to 300 questions every week on average
- Welcomed over 30 individuals each day and responded to 50 calls and emails on average each day
- Received 90% favorable reviews from tutors and students
- Answered incoming calls and provided daily answers to about 50 questions from students
- Schedule students and tutors for tutoring and improve occupancy by 20% using booking software
- Trained personnel in a variety of tasks, including data entry and social skills
- I put procedures in place to boost productivity and customer service
- Scheduled and confirmed appointments and meetings for the senior management team
- Planned lessons for allotted time to strengthen weak subjects and build skills
- Collaborated with students to complete assignments, identify lagging skills and correct weaknesses.
The City College of NYBronx, NY
Mentor| STEM Virtual Co-ordinator| Tutoring
06.2019 - 04.2021
Job overview
- Created community education programming events and other activities with the goal of increasing and improving educational results
- Goals, policies, and actions meant to accomplish educational objectives and performance standards were planned, developed, and evaluated
- Utilized financial and educational design expertise to aid in the construction of cost-effective educational programs
- Evaluated the effectiveness of training programs and offered modifications to top management
- All training materials were reviewed and adjusted for correctness and compliance with business policies
- Tutored all levels of students who were struggling with Chemistry and Math course content
- Students were taught remotely via pre-recorded and live video sessions
- Mentored prospective students on a regular basis by delivering a thorough day-in-the-life experience
- Planned and Implemented at least two activities each month that are oriented toward getting students interested in the overall student experience
- Students were educated by defining goals and working toward them
- Assisted students in developing self-esteem, motivation, and participatory learning activities
Chemistry Research, CCNY ManhattanNew York
07.2018 - 04.2021
Job overview
- Conducted research projects under the principal investigator's supervision, authored papers, and published research findings in journals with high impact
- Helped with research projects by conducting library research, analyzing experimental test results, and sanitizing lab apparatus
- Conducted quantitative analysis, which included gathering data, doing regression analysis, and compiling the results
- PowerPoint presentations on health and safety were produced.
Precise Beauty Supply StoreBronx, NY
Cashier|Customer Service|Sales Representative|Manager
08.2016 - 12.2018
Job overview
- Successfully managed projects with a budget of over $50,000 and completed them on time
- Promoted from sales clerk to store manager overseeing two beauty stores after three months of employment due to superior customer service and leadership
- Developed a strategy for marketing which yielded more sales
- Constantly examined client input recommended methods to enhance business procedures and customer service standards, resulting in a rise in the satisfaction percentage of over 70%
- Implementing a new strategy has made sure that new customers in a specialized niche market will develop into a loyal customer base
- Answered incoming calls and responded to approximately 50 customers inquiries daily
- Maintained full products on shelf by calling producers for more supplies
- Replenished sales floor merchandise, organized shelves, and rack for optimal appearance
- 55% growth in clientele over the course of six months
- Reached a monthly sales objective of $6,000 in the beauty industry.
MSI AHEC/ Metropolitan HospitalNew York
Volunteer
05.2018 - 07.2018
Job overview
- Complied with HIPAA standards to confidentially maintain patient medical information
- Adhered to policies and procedures to promote hospital mission and vision
- Successfully helped Nurses in taking vital signs
- Reported patient requests, concerns and other observations to staff
- Supported office operations by expertly handling administrative needs
- Disinfected tools, equipment and surfaces between patients
- Succesfully maintained a clean medical cabinate for Nurses.
Mott Hall Bronx High SchoolBronx, NY
BuildOn-Volunteer
05.2016 - 01.2017
Job overview
- Managed group of student in serving and cleaning the community
- Worked over 150 hours making sure my community is improved in neatness and food access
- Engaged in multiple clean-up projects throughout New York City
- Delivered meals to the elderly in their homes
- Served meals at a food pantry to people in the community
- In a meat company, sorted meat to be distributed in food pantries
- Volunteered with groups and organizations to help make measurable differences for program recipients.
Bright International School, Math and ChemistryBronx, NY
06.2012 - 01.2016
Job overview
- Organized and hardworking with a record of assisting students in achieving math and science objectives
- Strong dedication to improving and promoting education
- Ability to provide one-on-one service focused on learning and skill development
- Assisting pupils with regular and entrance tests
- Effective learning programs were developed to target students' writing problems and talents
- Students were taught realistic study practices
- Taking notes and taking tests
- Helped pupils with everyday homework assignments by identifying and removing impediments.
Education
The City College of New YorkNew York, NY
Bachelor of Science from Biology, Chemistry - French
06.2021
University Overview
- Awarded [Best School Actress]
- Awarded [Most Hardworking Senior Girls Prefect]
- Awarded [Hardworking member in the advisory board of CSTEP/STEM]
- Dean's List [Spring 2018]
- Dean's List [Fall 2019]
- [NY state Youth Leadership Council] Scholarship Recipient
- [CCNY Division of Science] Scholarship Recipient
- Professional Development: [Biology, Chemistry, Chemistry, Mathematic, Physics, Psychology, Anatomy & Physiology, Economics, French, Project Management.]
- [3.56] GPA
- Extracurricular Activities: [Build One Volunteer]
- Extracurricular Activities: [Volunteer at Metropolitan Hospital]
- [First Love Christian Club] Treasurer
- [Believers Love World Fellowship] Event Manager
- magna cum laude graduate
- Research Project: [Heart Disease], [Public Awareness in the Effect of Nutrition on Heart Disease]
Skills
- Key Skills: Instructing, persuasion, orientation, social perceptiveness, problem sensitivity, Deductive reasoning, inductive reasoning, manual dexterity, finger dexterity
- Core Skills: Active learning and listening, learning strategies, complex problem solving, critical thinking, judgment and decision making, reading comprehension
- Technical Skills: Operating system software — Microsoft Windows and Google Docs, Microsoft Word, Excel, PowerPoint
Acquired Skills
Scientific/Health Care Skills
- HIPAA, HEDIS Review, EPIC Software, Medical Records, Databases, Laboratory Experience, Hospital Experience, Patient Care, Vital Signs, EMR Systems, Medical Terminology, Medical Scheduling, Medication Review and Community service.
Business Skills
- Salesforce, Customer support, Leadership, Appointment Plus, Analytics, Documentation review, Analysis, Presentation Skills, Help Desk, Data Collection, Computer Networking, Economic development, QuickBooks, Bookkeeping, Marketing, Administrative Support, Office Administration, Customer relations. Documentation and reporting, Sorting and labeling, Scheduling, Time management, Organization skills, Data Entry, and Data Extracting.
Tutoring
- Algebra Math, Calculus Math, General Chemistry, Calculus Math, Statistics, Mentoring.
Art and Media
- Art and Design Skills
- Fashion design and styling - 10 + years
- Logo design and Branding - 2 + years
- Social Media Platforms
- Event Planning
Certification
- Bachelors of Science
- Medical scribe from Scribe America
- BLS Certification
Languages
English
Native or Bilingual
French
Native or Bilingual
Affiliations
STEM- Division of Science City College of New York
MSI-AHEC- Manhattan and Staten Island Allied Health
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Outreach|Hedis Reviewer|Secretory|
BronxDocs Clinic
10.2021 - 08.2022
Cancer Research Intern
Memorial Sloan Kettering Cancer Center & CCNY
07.2021 - 09.2021
Mentor| STEM Virtual Co-ordinator| Tutoring
The City College of NY
06.2019 - 04.2021
Chemistry Research, CCNY Manhattan
07.2018 - 04.2021
Volunteer
MSI AHEC/ Metropolitan Hospital
05.2018 - 07.2018
Receptionist|Administrative Assistant
City College Academy For Professional Preparation
01.2018 - 06.2021
Cashier|Customer Service|Sales Representative|Manager
Precise Beauty Supply Store
08.2016 - 12.2018
BuildOn-Volunteer
Mott Hall Bronx High School
05.2016 - 01.2017
Bright International School, Math and Chemistry
06.2012 - 01.2016
The City College of New York
Bachelor of Science from Biology, Chemistry - French
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