Summary
Overview
Work History
Education
Skills
References
Timeline
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Chantal Lazenby

Beaumont,TX

Summary

Well polished professional in many different fields, looking forward to being a great asset to your company. Very trained, & also a fast pace learner! I have many qualities to offer excited to deliver them all

Overview

16
16
years of professional experience

Work History

Carpenter

Sunbelt Rentals
Port Arthur, TX
03.2023 - 03.2024
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Demonstrated close attention to detail to verify quality and accuracy of work.

Customer Service Representative

Conduent
Houston, TX
06.2020 - 09.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Machine Operator

General Plastics & Composites
Houston, TX
01.2018 - 04.2019
  • Wet Saw V25 H10 H12
  • Resin
  • Fiberglas
  • Impregnate/Chamber Assembly
  • Filament Winder Operator
  • Wet/Dry wrap (Frac-Plug) Mandrel Puller (Overhead Crane Certified)
  • CNC Machinists

(Part Time Job)

Customer Service Representative

Xerox
Houston, TX
05.2017 - 03.2019
  • Inbound/Outbound Calling
  • Customer Disputes/Problem Solving
  • Promotion/Add on Sales
  • Time Management

Field Operations

TLC ENGINEERING
01.2016 - 01.2018
  • Recovery Trac Certified
  • Debris Monitoring
  • Construction Demolition
  • Tower Supervisor 4+ people
  • (Temporary Project)

Head Cashier/Hardware & Tools Dept Mngr

LOWE'S HOME IMPROVEMENT
01.2008 - 01.2016
  • Stocking/Display Reset
  • Shipping & Receiving
  • Inventory Auditor
  • Money Handling
  • Key Holder
  • Supervisor 12+ people
  • Customer Service
  • Shrink Prevention
  • Sales

Education

Diploma - Education

Jack Yates Senior High School
Houston, TX
05.2007

Skills

  • Hazmat/OSHA Trained
  • Credit & Sales Certified
  • Cashier
  • Inventory Auditor
  • Product Knowledgeable
  • Blue Print Certified
  • Motor/Manual Pallet jack Operator
  • Forklift/Order picker Certified
  • Overhead Crane Certified
  • Microsoft Word
  • Excel
  • PowerPoint
  • Toast Master Certified
  • Call Center (Inbound/Outbound Calls)

References

  • Melissa Motta, Manager GP&C, (832)-858-8864
  • Keshia Cotton, Manager LOWE’S, (510)-209-3710
  • Whitney Powell, Team Lead Q&A (Critical Moments) Conduent (832)-647-5893

Timeline

Carpenter

Sunbelt Rentals
03.2023 - 03.2024

Customer Service Representative

Conduent
06.2020 - 09.2022

Machine Operator

General Plastics & Composites
01.2018 - 04.2019

Customer Service Representative

Xerox
05.2017 - 03.2019

Field Operations

TLC ENGINEERING
01.2016 - 01.2018

Head Cashier/Hardware & Tools Dept Mngr

LOWE'S HOME IMPROVEMENT
01.2008 - 01.2016

Diploma - Education

Jack Yates Senior High School
Chantal Lazenby