Chantal-Litiek Holder
New York,NY
Summary
Responsible and motivated employee with great customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Head Chef
LeCocinero Sidewalk Bbq
New York, NY
04.2018 - 10.2023
- Developed menus, recipe standards, plate presentation guidelines, and portion control standards.
- Supervised service staff to ensure high-quality results while dealing with customers and within the kitchen.
- Trained new cooks on proper cooking techniques and menu items.
- Managed daily operations of the kitchen including scheduling shifts for staff.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Liaised with vendors to purchase optimal recipe ingredients at cost-effective rates.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with others to discuss new catering opportunities.
Director of Operations
Clear Look Services Inc
New York, NY
01.2003 - 06.2020
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Contributed to organizational strategic direction to improve products and services.
- Developed and maintained client relationships to grow business and improve account retention.
- Provided leadership and guidance to subordinate managers and supervisors.
- Developed training programs for new employees as well as existing staff members.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
- Implemented successful business strategies to increase revenue and target new markets.
Education
Some College (No Degree) - Business Administration And Management
City College of New York of The City University of New York, The
New York, NYSkills
- Team Management
- Customer Retention
- Professional Networking
- Resource Management
- Cost Control and Budgeting
- Kitchen Operations
- Staff Training
- Cleaning and Sanitation
- Pest Control
- Mopping and Buffing Floors
- Window Cleaning
- Vacuuming and Sweeping
Certification
- NYC Health Dept. Food Handler Certification.
References
References available upon request.
Timeline
Head Chef
LeCocinero Sidewalk Bbq
04.2018 - 10.2023
Director of Operations
Clear Look Services Inc
01.2003 - 06.2020
Some College (No Degree) - Business Administration And Management
City College of New York of The City University of New York, The
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