Chantal Martinez
San Juan,TX
Summary
Efficient Curbside Shopper with relevant experience in retail and customer service. Demonstrated strengths include organization, multitasking, and time management. Skilled at maintaining order accuracy while shopping for multiple customers concurrently. Noted for creating positive customer experiences, problem-solving skills and ability to work independently or as part of team.
Overview
2
2
years of professional experience
Work History
Cashier
Little Caesars
San Juan, TX
02.2022 - 10.2022
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
- Worked closely with front-end staff to assist customers.
Curbside Shopper
HEB Grocery Store
San Juan, Texas
10.2023 - 01.2024
- Provided excellent customer service when interacting with shoppers in person or on the phone.
- Notified management of any damaged or expired products found in store.
- Resolved customer complaints promptly and professionally when necessary.
- Worked with cross-functional teams to achieve goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Psja Early College High School
San Juan, TX04-2024
Skills
- Reading Comprehension
- Order Accuracy
- Upselling products
- Hand-Eye Coordination
- Safety awareness
- Prioritizing Orders
- Heavy Lifting
- Customer Service
- Customer Assistance
- Cash Handling
- Credit and cash transactions
- Customer Relations
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Curbside Shopper
HEB Grocery Store
10.2023 - 01.2024
Cashier
Little Caesars
02.2022 - 10.2022
High School Diploma -
Psja Early College High School
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