Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chantal Williams

Smyrna ,DE

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Store Manager

Extra Space Storage
04.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Supervised guests at front counter, answering questions regarding products.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Assistant General Manager

Areas USA
09.2021 - 04.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Executive Chef Assistant

GBMC HealthCare - Greater Baltimore Medical Center
03.2021 - 08.2021
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
  • Oversaw business operations, inventory control, and customer service for restaurant.
  • Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
  • Designed seasonal menus showcasing fresh local ingredients, supporting sustainable agriculture practices within the community.

Executive Chef Manager

Culinary Services Group
04.2016 - 01.2021
  • Fostered a positive work environment where employees felt valued and motivated to perform at their best, contributing to the team''s success.
  • Streamlined kitchen operations for improved efficiency, reducing food waste and increasing overall productivity.
  • Consistently met revenue targets even during challenging economic periods by closely monitoring market trends and adjusting strategies accordingly.
  • Managed budget effectively by carefully tracking expenses and identifying cost-saving opportunities within the operation.
  • Delivered consistently exceptional culinary experiences by focusing on quality control in every aspect of food preparation and presentation.
  • Cultivated positive relationships with vendors, negotiating favorable contracts for bulk purchases and timely deliveries.
  • Launched successful catering services division, expanding the business''s reach into new markets while leveraging existing resources efficiently.
  • Pitched in to work line during busy periods or in place of sick employees.
  • Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
  • Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Education

High School Diploma -

Aberdeen High School
Aberdeen, MD
06.2012

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Training and mentoring
  • Store Opening and Closing
  • Team Leadership
  • Friendly and Positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory Management
  • Store Merchandising
  • Cash Management
  • Retail Inventory Management
  • Employee Training
  • Inventory Control
  • POS Systems
  • Team Building and Leadership
  • Recruiting and Hiring
  • Supply Ordering
  • Policies and Procedures
  • Store displays
  • Staff Management
  • Sales expertise
  • Employee Scheduling
  • Accurate Cash Handling
  • Work Planning and Prioritization
  • Documentation And Reporting
  • Relationship building and management
  • Sales Strategies

Timeline

Store Manager

Extra Space Storage
04.2023 - Current

Assistant General Manager

Areas USA
09.2021 - 04.2023

Executive Chef Assistant

GBMC HealthCare - Greater Baltimore Medical Center
03.2021 - 08.2021

Executive Chef Manager

Culinary Services Group
04.2016 - 01.2021

High School Diploma -

Aberdeen High School

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Chantal Williams