Chantale Moore
Rio Vista,TX
Summary
Detail-oriented employee seeking to apply 16 years worth of business office and personal household management to a new career path. Strong worth ethic, adaptability and exceptional organizational skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Billing Specialist
Valora Medical Group (acquired Your Medical Home)
Irving, TX
10.2022 - Current
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Investigated and resolved issues to maintain billing accuracy.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Worked with team members and leadership to identify and develop process improvements.
- Processed and sent invoices, adjustments and credit memos to customers.
- Managed numerous client accounts to track and collect money owed.
- Input payment history and other financial data to keep customer accounts up-to-date in system.
- Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
- Completed billing audits in identified timeframes to report and investigate findings.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Submitted claims to insurance companies.
- Collected, posted and managed patient account payments.
- Processed invoice payments and recorded information in account database.
- Completed accurate and efficient data entry and database updates to support business operations.
- Maintained positive working relationship with fellow staff and management.
VP of Finance
Your Medical Home, PA
Richardson, TX
10.2007 - 10.2022
- Compiled and reviewed financial results and operational plans to communicate to company leaders.
- Built and enhanced financial models to forecast and report company revenue and other business metrics.
- Managed financial transactions involving general funds and contracts to reduce cashflow challenges.
- Analyzed financial data to determine efficient use of resources.
- Liaised with senior management and business leaders to develop long-term and short-term financial goals.
- Assessed company spending and worked to reduce costs.
- Calculated and prepared checks for utilities, taxes and other payments.
- Maintained complete and timely financial documentation, conducted internal audits and communicated corporate finances to executive management.
- Reviewed, analyzed and approved financial reports, monitored accounts and generated overall spending and business forecasts.
- Analyzed monthly department budgeting and accounting reports to maintain expenditure controls.
- Developed company-wide budgets, monitored financial transactions and formulated financial reports.
- Oversaw cash management processes and predicted future cash flows.
- Advised department heads on budget concerns and mentored managers on budget maintenance and financial controls.
- Recorded and processed business transactions within organization's system using double-entry accounting principles.
- Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
- Performed bi-weekly payroll and coordinated record keeping.
- Processed claims for payment or forwarded to appropriate personnel for further investigation
- Examined claims, records and procedures to grant approval of coverage.
- Handled billing related activities focused on medical specialties.
Office Manager
Your Medical Home, PA
Richardson, TX
04.2014 - 06.2019
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Used judgment and initiative in handling confidential matters and requests.
- Created notices and advertisements for available vacancies on job seeker websites.
- Administered payroll and maintained proper documentation of employee personnel.
- Implemented corporate or departmental policies, procedures and service standards in conjunction with management.
- Managed, scheduled and coordinated office functions and activities for employees.
- Interpreted and communicated work procedures and company policies to staff.
- Supervised company transitions, system conversions and office moves.
- Negotiated with vendors to determine optimal material purchase pricing.
- Managed office budget to handle inventory, postage and vendor services.
- Automated office operations, managed client correspondence and tracked records.
- Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
Education
Bachelor of Science - Biology
Texas Tech University
Lubbock, TX08.2004
Skills
- Executive Leadership
- Appointment Coordination
- Budget Administration
- Accounts Receivable
- Accounts Payable and Recordkeeping
- Payroll Liability and Deductions
- Data Entry
- Attention to Detail
- Recordkeeping Organization
- Personal Household Management
- Time Management
- Financial Management
- Schedule and calendar management
- Expense Management
- Employee Scheduling
Timeline
Billing Specialist
Valora Medical Group (acquired Your Medical Home)
10.2022 - Current
Office Manager
Your Medical Home, PA
04.2014 - 06.2019
VP of Finance
Your Medical Home, PA
10.2007 - 10.2022
Bachelor of Science - Biology
Texas Tech University
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