Chantamekia Hardy
Decatur,GA
Summary
Dynamic Medical Assistant with extensive experience, excelling in patient care and EHR management. Proficient in EKG administration and vital signs monitoring, I enhance patient satisfaction through compassionate communication and effective teamwork. Recognized for streamlining workflows, I am committed to improving healthcare outcomes while maintaining confidentiality and compliance. Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
4
4
years of professional experience
Work History
Medical Assistant
United Digestive
Decatur, Georgia
03.2025 - Current
- Contacted pharmacies to submit and refill patients' prescriptions.
- Provided assistance to medical staff in performing minor surgical procedures.
- Positioned patients properly during examination or treatment for comfort and safety.
- Incorporated outside records into charts and EHR.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Supported administrative staff by processing payments.
- Organized patient charts before each day's clinic sessions began.
- Responded to patient callbacks and phone-in prescription refill requests.
- Cleaned and maintained medical equipment following procedures and standards.
- Assisted back office patient processes to reduce office wait times.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Documented notes during patient visits.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Medical Assistant
Peachtree Immediate Care
Decatur, Georgia
09.2024 - Current
- Contacted pharmacies to submit and refill patients' prescriptions.
- Provided assistance to medical staff in performing minor surgical procedures.
- Incorporated outside records into charts and EHR.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Scheduled appointments for patients via phone and in person.
- Administered injections, medications and treatments as directed by the physician.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Cleaned and maintained medical equipment following procedures and standards.
- Educated patients about medications, procedures and physician's instructions.
Patient Care Technician- PRN
Piedmont Healthcare
Snellville, GA
03.2024 - 04.2025
- Records patient’s vital signs during rounding, collects data regarding patient intake, output, weight and mobility
- Keeps patient safe according to floor guidelines and patient status as fall risk and cognitive decline
- Performs glucose check, Urine pH and specimen collection
- Ensures that prescribed measures related to hygiene, comfort, and rest are provided
- Complies with Standard Precautions guidelines, Infection Control procedures, and safety standards to maintain and promote a clean and healthy work environment
- Assists in the use of bag-valve-mask device, anti-embolism stockings, pneumatic compression stockings, oxygen, suction equipment, incentive spirometer, emergency cart and bedside glucose monitoring machine
- Operates converter chair, lifts, scales, beds, stretchers, wheelchairs, non-invasive BP monitors, automatic thermometer, sphygmomanometer, pulse oximeter, and computers
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Administered prescribed medications under the supervision of a Registered Nurse.
Certified Nursing Assistant
Kadan Homecare
Dunwoody, GA
05.2023 - 09.2024
- Improved the sense of independence and dignity of patients by assisting with daily personal tasks, such as bathing and dressing
- Ensured prompt response to call lights, addressing patient needs in a timely manner
- Enhanced patient satisfaction by providing compassionate and attentive care
- Reduced patient stress levels through effective communication and active listening skills
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Shaved and draped patients to prepare for surgery, treatment or examination.
Clinical Medical Assistant
South Atlanta Digestive
Eastpoint, GA
05.2022 - 08.2024
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Provided support to nursing staff in the delivery of care to patients.
Clinical Medical Assistant Extern
Emory Healthcare
Decatur, GA
06.2024 - 07.2024
- Performs assigned patient care and observation duties under the direction of a licensed provider, RN, or LPN
- Performed routine and more complex medical assistant clinical duties including, but not limited to, taking vital signs, administering a limited profile of medications per The Emory Clinic approved policy, performed simple diagnostic tests, collected specimens, drew blood, sterilized and cleaned equipment, and maintained examination rooms in an outpatient care setting
- Assisted in emergency situations as directed by licensed providers
- Performed administrative duties in support of patient and practice operations including patient check in/out, responding to patient requests, reinforcing patient and family education, and visitor/telephone reception
- Maintained patients' charts and recorded data, ensuring proper identification, documentation, routing, and confidentiality
- Maintained a clean and healthy environment in compliance with Universal Precaution guidelines and safety standards
Patient Care Technician
WellStar Atlanta Medical
Atlanta, GA
11.2020 - 11.2022
- Provided hands-on patient care with a strong emphasis on compassion and empathy
- Interacted directly with patients and their families, assisting with daily tasks and ensuring their comfort
- Effectively communicated with patients, using persuasion and empathy to handle challenging situations and encourage cooperation
- Received consistent positive feedback from patients and their families regarding the high level of customer service provided
- Addressed patient concerns and complaints with honesty, empathy, and a focus on maintaining clear communication
- Educated patients and their families about conditions, treatments, and aftercare instructions, ensuring clarity, and understanding
- Coordinated care and services, including scheduling appointments and arranging follow-up care for patients
- Collaborated with healthcare professionals in a team-oriented environment to deliver comprehensive patient care
Education
Medical Assistant -
Georgia Piedmont
Clarkston, GA08-2024
Associate of Applied Science - BLS
Georgia Piedmont Technical College
Clarkston, GA05-2024
Associate of Nursing -
Hope College
Pompano Beach, FL10-2021
Associate in interdisciplinary Studies -
Georgia Piedmont
Clarkston, GA01.2019
Nursing Assistant Certification -
Atlanta Job Center
Atlanta, GA08-2008
Skills
- EKG Administration and Interpretation
- Phlebotomy
- CPR/BLS/AED Certification for Providers
- Advanced user of EPIC
- EMR
- SharePoint systems
- Knowledge of medical terminology
- Extensive experience knowledge of medical front desk/office duties
- Vital signs monitoring
- Electronic health records
- Patient preparation
- Medication administration
- Surgical assistance
- Chart organization
- Patient education
- Infection control
- Customer service
- Team collaboration
- Time management
- Problem solving
- Data entry
- Appointment scheduling
- Medical equipment maintenance
- Patient-focused care
- Healthcare software proficiency
- Simple dressings
- Human anatomy and physiology
- Infection control procedures
- Clinical trial support
- Health screening coordination
- Telehealth coordination
- Compassionate caregiver
- Medical procedures
- Valid Georgia driver's license
- Maintaining confidentiality
- Medical terminology proficiency
- Vital sign monitors
- Anatomy and physiology
- Medical records management
- Medical terminology
- Electrodes placement
- Patient scheduling
- Medical office administration
- Lab equipment operation
- Medical supply inventory
- Medical records confidentiality
- Patient triage
- Account management
- Stocking supplies
Certifications And Education
- Hope College, Pompano Beach, FL, Associate of Nursing, 05/01/21
- Georgia Piedmont, Clarkston, GA, Associate in Interdisciplinary Studies, 05/01/19
- Georgia Piedmont, Clarkston, GA, Medical Assistant, 05/01/24
- Atlanta Job Center, Atlanta, GA, Nursing Assistant Certification, 05/01/06
Timeline
Medical Assistant
United Digestive
03.2025 - Current
Medical Assistant
Peachtree Immediate Care
09.2024 - Current
Clinical Medical Assistant Extern
Emory Healthcare
06.2024 - 07.2024
Patient Care Technician- PRN
Piedmont Healthcare
03.2024 - 04.2025
Certified Nursing Assistant
Kadan Homecare
05.2023 - 09.2024
Clinical Medical Assistant
South Atlanta Digestive
05.2022 - 08.2024
Patient Care Technician
WellStar Atlanta Medical
11.2020 - 11.2022
Medical Assistant -
Georgia Piedmont
Associate of Applied Science - BLS
Georgia Piedmont Technical College
Associate of Nursing -
Hope College
Associate in interdisciplinary Studies -
Georgia Piedmont
Nursing Assistant Certification -
Atlanta Job Center
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