Chantasia Stamps
Chicago,IL
Summary
Reliable Medical Office Assistant with experience in managing patient records, scheduling appointments, and coordinating healthcare services. Strengths include strong organizational skills, ability to multitask efficiently under pressure, and knowledge of medical terminology. Previous roles have showcased adaptability in fast-paced work environments and commitment to maintaining confidentiality of patient information. Demonstrated capacity to contribute positively to team dynamics while also working independently when required.
Overview
23
23
years of professional experience
Work History
CNA
Schwab Rehabilitation Hospital
Chicago, IL
11.2014 - Current
- Follows proper joint commission guidelines for patient care and sanitation
- Provided patients with basic care and assistance
- Bathe patients and assist in their daily hygiene routines
- Assist patients in and out of beds, with walking therapy and transport them in wheelchairs
- Vitals signs, glucose monitoring
Medical Office Assistant
Advocate Health Care
Berwyn, Illinois
01.2018 - 02.2025
- Informed provider regarding delays and status of awaiting patients
- Scheduled tests, performed point of care testing for patients based on physician orders
- Answer telephones,respond to questions, take messages or transfer calls as appropriate, scheduled appointments and referrals as needed
- Performs patient check in and registration / insurance verification as directed, Handles cash/ credit collections and the reconciliation process.
- Handles pt flow including the preparing of rooms.
- Routed laboratory or diagnostic results to appropriate staff.
- Assist patients with self check in process
- Practices standard precautions in all patient encounters as appropriate.
- Communicated effectively with other healthcare staff members regarding patient care plans.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Ordered and maintained supply inventory for medical office.
- Maintained confidentiality of records relating to clients' treatment
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Preceptor for on boarding MOA
Mail Carrier
United States Postal Service
Western Springs, IL
06.2005 - 08.2013
- Lift and transport mail from the carrier to the route case for sorting
- Sorted various mail, priority and express packages
- Load and distribute mail on neighborhood and business routes
Patient Care Technician
Rush Oak Park Hospital
Oak Park, IL
06.2004 - 06.2005
- Followed proper joint commission guidelines for patient care and sanitation
- Provided patients with basic care and assistance
- Bathe patients and assisted in their daily hygienic routines
- Assisted patients in and out of beds, with walking therapy and transported them in wheelchairs
Maintenance-Environmental Services
University Of Chicago Hospital
Chicago, IL
06.2003 - 06.2004
- Cleaned various hospital units and patients rooms
- Followed proper joint commission guidelines for sanitation
- Properly mixed cleaning solutions and disposed of hazardous waste
Clerical Aide
John H. Stroger Hospital
06.2002 - 09.2003
- Company Overview: (Externship)
- Filing and registering patients, answered phones
- Scheduling appointments, managed patients intake
- (Externship)
Education
EMT-basic Course - BLS
Superior Ambulance Service
Chicago, IL03-2017
Certified Medical Office Assistant -
College Of Office Technology
05.2003
CNA - General Major Studies
Malcolm X College
05.2001
Skills
- Knowledge of first aid, medicines immunizations
- Ability to work independently
- Ability to work within a group
- Feeding patients
- Meal preparation
- Glucose monitoring
- Excellent knowledge of Microsoft programs
- Exceptional customer service
- Analyze the nature of illness
- Analyze the mechanism of injury of patients
- Good time management and organizational skills
- Complex Problem-solving
- Basic life support
- HIPAA compliance
- Multitasking and organization
Certifications Licensure
- Certified Nursing Assistant
- Medical Office Assistant
- CPR Basic Life Support (BLS), current
- AED and first aid, 04/19
- EMT-B certificate 10/17
Timeline
Medical Office Assistant
Advocate Health Care
01.2018 - 02.2025
CNA
Schwab Rehabilitation Hospital
11.2014 - Current
Mail Carrier
United States Postal Service
06.2005 - 08.2013
Patient Care Technician
Rush Oak Park Hospital
06.2004 - 06.2005
Maintenance-Environmental Services
University Of Chicago Hospital
06.2003 - 06.2004
Clerical Aide
John H. Stroger Hospital
06.2002 - 09.2003
EMT-basic Course - BLS
Superior Ambulance Service
Certified Medical Office Assistant -
College Of Office Technology
CNA - General Major Studies
Malcolm X College