Chanta'Via Turner
Napa,CA
Summary
Dedicated business professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Hybrid - Marketing & Operations Coordinator
Intuitive Property Consulting
01.2023 - Current
- Assisted with the on site property needs of more than 4 different properties
- Coordinated onsite and offsite marketing campaigns to reach the masses
- Maintained frequent around the clock communication with residence and vendors in order of property related emergencies
- Delegated the move in and move outs of all residences
- Manages monthly content calendar and content creation
- Assisted with marketing review and social media exposure
- Targeted digital advertising campaigns.
- Managed approximately 60 incoming calls, emails, and faxes per day from residents and vendors.
Event Coordinator
Soul Cypher
06.2022 - 03.2024
- Meeting with clients for current and potential projects, creating and developing themes to contribute to different event ideas
- Provided industry knowledge for their specific event or project needs while maintaining quality service within clients budget
- Project management and strategizing with clients, colleagues, and partners to reach individual and organizational goals for overall event success
- First point of contact with vendors, artists, and employees in regards to scheduling, payments, and any accommodations needed on the day of events
- Assisted with marketing review and social media exposure
- Coordinated schedules and timelines for events.
- Delegated communication and meetings amongst approximately 20 and up per event.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Front Desk Receptionist
Hope & Flower
08.2020 - 06.2022
- Assisted with the needs of more than 100 people per day.
- Greeted and directed residents and visitors with a pleasant attitude while providing anticipatory service and ensuring smooth accommodations
- Cultivated and retained cohesive relationships with residents, vendors and contractors
- Maintained professional telephone etiquette and message delivery
- Accurately logged guest packages, ensured timely delivery and performed package inventory audits
- Monitored lobby and surveillance cameras and patrolled property to ensure resident safety and security
- Assisted in the scheduling of all amenity requests, work orders, and self guided tours
- Actively displayed verbal and written communication skills as well as problem solving skills
- Maintained resident confidentiality
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Visual Merchandiser Manager
Gap Inc.
11.2011 - 08.2019
- Monitored competitor strategies, adapting visual merchandising techniques to stay ahead in the market.
- Oversaw the work of 5 to 10 employees per work day.
- Evaluated store traffic patterns, optimizing product placement to maximize visibility and drive sales growth.
- Improved overall store appearance through consistent maintenance of clean, organized displays that showcased products effectively.
- Contributed to positive customer experiences by addressing any concerns related to product presentation or availability promptly and professionally.
- Collaborated with store managers to develop tailored visual merchandising strategies for optimal customer engagement.
- Trained and supervised junior visual merchandisers, fostering a team-oriented environment focused on creativity and innovation.
- Analyzed sales data to identify high-performing products, highlighting them through strategic placement within the store layout.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
- Communicated visual merchandising information and standards via in-store training and regular meetings.
Education
BA in Marketing Communications -
Cal State Long Beach
Long Beach, CA12.2021
Associate of Arts - Communication Studies
Laney College
Oakland, CA06.2019
Skills
- Scheduling Management
- Customer Invoicing
- Process Implementation
- Supply Ordering
- Training Management
- Inventory Oversight
- Conflict Mediation
- Operations Management
- Scheduling Coordination
- Customer Relations
- Staff Supervision
- Team Training
- Marketing
Accomplishments
- PAAAA Scholarship - 05/01/19
- InterAct Troupe Member Since 2020 to Present
Area Of Expertise
- Scheduling
- Yardi
- Microsoft office
- Communication skills
- Time management skills
- Customer relation
- CRM Systems
- Administrative Support
- Project Management
- Event planning
- Conflict Resolution
- Public Speaking
Timeline
Hybrid - Marketing & Operations Coordinator
Intuitive Property Consulting
01.2023 - Current
Event Coordinator
Soul Cypher
06.2022 - 03.2024
Front Desk Receptionist
Hope & Flower
08.2020 - 06.2022
Visual Merchandiser Manager
Gap Inc.
11.2011 - 08.2019
BA in Marketing Communications -
Cal State Long Beach
Associate of Arts - Communication Studies
Laney College
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