Chante Alexander
Catonsville,MD
Summary
Project Manager with over ten years experience in Government contracting. Skilled in planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. Track record of implementing efficient processes and achieving project goals.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Project Manager
TAYS Inc.
03.2023 - Current
- Manage a team of 37 members, consistently meeting and exceeding quarterly targets.
- Successfully lead multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Foster a culture of continuous improvement, conducting reviews to identify lessons learned and best practices.
- Manage risk assessments and implement mitigation strategies to minimize potential issues during project execution.
- Collaborate closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contribute to overall business growth.
- Conduct performance evaluations and provide career guidance to team members with targeted training programs, addressing skill gaps and promoting professional development.
- Maximize profitability through effectively planning and forecasting
Manager Sr Team Lead (Tech)
Peraton
01.2022 - 10.2022
- Supervised and led a contract management team with an average annual revenue of $200,000,000+ to strengthen organizational effectiveness by working with program managers, HR, IT, Subcontracts, vendors, and suitability/security teams to ensure programs were on target with budgets and fully staffed
- Evaluated and executed program plan cost and schedule baselines to meet program goals and contractual requirements by engaging in monthly program reviews and weekly forecast meetings
- Collaborated with HR in the full cycle recruitment process including: creating job requisitions, sourcing, screening, selecting, reviewing salary requests against desired Return on Sales (ROS), processing candidate offers, and coordinating with IT for equipment during onboarding and off-boarding
- Approved overtime forms, charge codes, work authorization forms and maintained files to evaluate program readiness for potential auditing
- Recommended and implemented changes and improvements to organizational work processes and procedures
- Developed staffing and financial reports/scorecards that combined data from various tracking systems to assess overall program quality as well as individual project manager performance in meeting established objectives
Program Cost Schedule Control Analyst
Northrop Grumman
02.2018 - 01.2022
- Scheduled forecast meetings with program managers to plan and monitor budgets, conduct risk management, and review pricing to ensure tasks were aligned with budgets
- Prepared variance analysis, weekly, bi-weekly, monthly, quarterly, ad-hoc, and various financial status reports delivered to internal and external customers
- Utilized Microsoft Excel to develop detailed spreadsheets and create Estimates to Complete (ETC), Estimates at Complete (EAC), labor estimates, and re-plans
- Worked closely with managers to identify staffing opportunities, create requisitions, review resumes, schedule interviews and update forecasts to reflect staffing changes
- Developed, mentored, and trained Cost Planning personnel including validating staff reports
- Performed financial analyses, including funding profiles and variance analysis resulting in 5% or less variances.
PMO Analyst
Northrop Grumman
07.2016 - 02.2018
- Prepared agendas and attended 12 yearly on-site client meetings with the customer, Centers for Medicare & Medicaid Services (CMS)
- Supported programs during Capture and Proposal efforts, Gate Reviews, Monthly Management Reviews (MMR), Program Management Reviews (PMR), Monthly Status Reviews (MSR), Intranet Program Review System (IPRS), and Award Fee Self-Assessments by tracking notable achievements and accomplishments, gathering metrics, creating reports, preparing and editing presentations, and managing SharePoint site for effective collaboration
- Communicated with Contracts, Mission Assurance, Subcontracts, Security, and Finance teams to ensure programs remained within scope and within budget as well as assisted teams in producing high-quality deliverables and Statement of Work materials that were delivered on time
- Managed risks, tracked decisions, maintained action items and risk registers, and worked with risk owners to ensure issues were mitigated or resolved
- Conducted orientation training for new employees in addition to completing on-boarding and off-boarding activities such as creating Foreign Visitor Requests, ordering equipment, creating and deleting network user accounts, scheduling HIPAA training, and coordinating with the Security and Facilities team to obtain badges and establish seating arrangements
- Aligned business goals with technology solutions to drive process improvements by guiding teams in the design and development of a relational database system resulting in improved consistency, recoverability, and accessibility of data
- Provided oversight and training to team members on internal Employee Database tracking system, created user guides, and ensured correct processes and procedures were implemented
Reporting Analyst/Tier 2 Help Desk Support
Quality Technology
09.2013 - 07.2016
- Diagnosed and resolved daily average of 30 application/system inquiries for the Centers for Medicare and Medicaid Services (CMS).
- Performed root cause analysis regarding Enrollment & Eligibility, Marketplace Learning Management System, Miscellaneous systems and various technical inquiries.
- Facilitated meetings with stakeholders to obtain business requirements and determine program goals.
- Created test scripts and conducted user training for Operations, Quality Assurance and Systems teams.
- Developed standard operating procedures (SOPs), modified processes and tracked changes for Enterprise Identity Management (EIDM), Miscellaneous systems, Quality and Change Control Database.
- Created and processed change requests on behalf of Reporting and Quality Assurance teams.
- Served as Tableau system administrator – granted access permissions, maintained data security, assigned user groups, and created Tableau reports.
- Created ad hoc reports using end of month reports, Scrum reports, dashboards and balanced scorecards to deliver Key Performance Indicators and metrics reports to Senior Operations.
- Communicated with HR and Access team to gather census data, maintain employee database for on-boarding/off-boarding and restricting access.
- Trained new hires on the correct process for entering BMC Remedy tickets
Education
Master of Science - Management Information Systems
08.2016
Bachelor of Science - Sociology, Minor-Human Resources Management
05.2003
Skills
- Project management
- Staff management
- Budgeting and forecasting
- Risk management
- Cross-functional collaboration
- Cost control
- Resource allocation
- Stakeholder management
- Financial analysis
- Schedule management
Certification
ITIL Foundation Certificate in IT Service Management, 01/17
Timeline
Project Manager - TAYS Inc.
03.2023 - Current
Manager Sr Team Lead (Tech) - Peraton
01.2022 - 10.2022
Program Cost Schedule Control Analyst - Northrop Grumman
02.2018 - 01.2022
PMO Analyst - Northrop Grumman
07.2016 - 02.2018
Reporting Analyst/Tier 2 Help Desk Support - Quality Technology
09.2013 - 07.2016
University of Maryland Global Campus - Master of Science, Management Information Systems
James Madison University - Bachelor of Science, Sociology, Minor-Human Resources Management
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