Chante Carter

Dedicated Patient Representative with extensive experience in case management and service coordination, adept at addressing patient inquiries and resolving service-related issues. Proven track record of enhancing patient access and satisfaction through effective communication and problem-solving skills. Strong understanding of healthcare policies, procedures, and compliance standards.

Perform insurance verifications and obtain approvals to explain benefits., Schedule patient appointments and confirm patients' appointments., Process new patient paperwork and greet patients upon entry into the office., File insurance appeals for denied services and process insurance payments., Pull and file patient charts and correspond with referring doctors., Open and close the office each business day., Open and distribute mail daily., Answer telephones and handle multi-line phone systems., Perform accounts payable and receivables., Manage office supplies, including ordering and stocking as needed., Provide patient financial counseling., Coordinate and present treatment plans., Handle billing and insurance-related inquiries., Print and email digital X-rays for insurance approvals.