Chante Carter
Administration
Houston,TX
Summary
Detail-oriented professional with strong customer service and teamwork skills. Experienced in training team members and improving operational efficiency, committed to enhancing productivity and maintaining a safe work environment.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Operation Team Member ( Administration)
TCK Holdings
Houston, TX
04.2022 - Current
- Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained new team members on operational procedures and best practices for equipment usage.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Security Officer
Allied Universal Security Services
Baton Rouge, LA
12.2018 - 02.2022
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Maintained accurate logs of daily activities, incidents, and observations for management review.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Certification - Medical Office Specialist
Medical Training College
Baton Rouge, LA 07.2006 - 10.2007
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Computer skills
- Staff education and training
- Data entry
- POS systems
Timeline
Operation Team Member ( Administration)
TCK Holdings
04.2022 - Current
Security Officer
Allied Universal Security Services
12.2018 - 02.2022
Certification - Medical Office Specialist
Medical Training College
07.2006 - 10.2007