Chante Elorriaga
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
12
12
years of professional experience
Work History
Warehouse Associate
Amazon
Brookshire, TX
10.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Assisted in receiving, stocking and distribution of merchandise.
- Conducted hazardous materials inspections to ensure compliance with safety regulations.
- Processed returned merchandise efficiently and accurately, ensuring timely restocking for sales floor.
- Processed high volumes of data entries with accuracy and efficiency.
- Verified accuracy of data entered into system to produce error-free reports.
Logistics and Delivery
Independent Contractor
Houston, TX
06.2020 - 03.2025
- Assisted multiple customers simultaneously via calls, text, and live chat
- Cultivated strong client relationships through effective communication and regular progress updates.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Managed multiple projects simultaneously, ensuring timely delivery and adherence to client specifications.
- Maintained a 98% satisfaction rating
Warehouse Associate (Seasonal)
UPS
Houston, TX
11.2024 - 12.2024
- Showed up for extra shifts when business needs required.
- Ensured that all packages were properly labeled and sorted for other team members to easily and efficiently load trucks.
- Assisted drivers by helping them deliver packages, even using my personal vehicle when necessary.
- Inspected incoming shipments for damage or discrepancies, reporting issues promptly for resolution.
- Consistently lifted materials weighing as much as 75 pounds.
- Trained new associates on safety protocols and operational procedures to enhance workplace efficiency.
- Contributed to a cleaner workspace with daily upkeep.
Warehouse Associate (Seasonal)
UPS
Houston, TX
12.2023 - 01.2024
- Ensured that all packages were properly labeled and sorted for other team members to easily and efficiently load trucks.
- Assisted drivers by helping them deliver packages.
- Inspected incoming shipments for damage or discrepancies, reporting issues promptly for resolution.
- Contributed to a cleaner workspace with daily upkeep.
- Consistently lifted materials weighing as much as 75 pounds.
Remote Customer Service Representative
Liberty Mutual Insurance
Houston, TX
11.2021 - 05.2023
- Managed over 30 customer calls per hour
- Licensed insurance agent
- Resolved customer inquiries via phone, ensuring timely and accurate responses.
Warehouse Associate
Amazon
Houston, TX
11.2017 - 11.2021
- Supervisor in training
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Trained new associates on best practices for warehouse operations and safety measures.
- Implemented process improvements that reduced order processing times significantly.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Operated various types of equipment such as forklifts, and pallet jacks safely while moving products throughout the facility.
- Collaborated with other departments to achieve company-wide goals and objectives efficiently.
- Resolved conflicts between team members diplomatically, promoting a harmonious workplace atmosphere.
- Managed multiple projects simultaneously, delivering results within deadlines while maintaining high quality standards.
- Assisted senior management in strategic planning endeavors aimed at positioning the organization for long-term success.
Partial Owner
Sarte
Katy, TX
07.2014 - 09.2017
- Managed day-to-day business operations
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Researched and sourced high-quality herbs from reputable suppliers, ensuring product integrity.
- Analyzed client feedback to refine services and improve overall customer satisfaction experience.
- Developed and maintained filing systems, ensuring easy access to critical documents.
Education
High School Diploma -
Texas Tech University
Lubbock, TX05-2017
Skills
- Attention to detail
- Team collaboration and leadership
- Business development
- Bookkeeping
- Start-up operations
- Organizational skills
- Billing systems and software
- Medical terminology
- Call center experience
- Data entry proficiency
- Warehouse operations
- Teamwork and collaboration
- Problem-solving abilities
- Time management
Timeline
Warehouse Associate (Seasonal)
UPS
11.2024 - 12.2024
Warehouse Associate (Seasonal)
UPS
12.2023 - 01.2024
Warehouse Associate
Amazon
10.2022 - Current
Remote Customer Service Representative
Liberty Mutual Insurance
11.2021 - 05.2023
Logistics and Delivery
Independent Contractor
06.2020 - 03.2025
Warehouse Associate
Amazon
11.2017 - 11.2021
Partial Owner
Sarte
07.2014 - 09.2017
High School Diploma -
Texas Tech University
Years of Experience
- Warehouse 8+ years
- Customer Service 5+ years
- Business Owner 4+ years
- Remote work 2+ years
- Data Entry 1 year
- Supervisor in training less than 1 year