Chante Harris

- Recruitment for Allied and Nursing Clinicians.

- Utilize a variety of sourcing methods including job boards, community outreach, referral programs, Barton's pool (sale-force), social media, Facebook, LinkedIn, and Indeed.

- Maintain Top Talent candidates to ensure a steady flow of applicants for ongoing hiring needs.

- Act as primary point of contact for Candidates and Clients throughout the hiring process, and on the job performance of candidate's contract.

- Build strong relationships with Client's of interest and Candidate's to establish exceptional experience of the hiring process.

- Negotiate Pay Rate with Client and Candidate for each position that is open to hire.

- Conducts scheduled interviews with Client and Candidate.

- Facilitate Candidate feedback session, and debrief meetings to gather input on making informed hiring decisions.

- Work closely with HR for pre-employment checks, and on-boarding processes for candidates.

- Collaborate with HR team to develop consistent on-boarding processes for new hires as recruiters, improving retention rates within first year of employment.

- Conduct interviews for hiring new recruiters to Barton Healthcare team, and make final hiring decisions.

- Conduct weekly meetings with Allied and Nursing Recruiters to provide training on recruitment methods and sales techniques.

- Identify areas of improvement through regular performance reviews, providing constructive feedback and coaching for team members.

- Enhance team productivity by implementing efficient workflow processes and prioritizing tasks.

- Proficient in Word, Excel, Outlook, Microsoft Teams, PowerPoint, Salesforce, and team building.

- Managed escalated calls with professionalism, ultimately resolving complex issues to satisfaction of both patient and company.

- Resolved patient complaints by distinguishing, prioritizing and reporting insurance coverage concerns, and product drug concerns to manufacture.

- Performed insurance documentation of enrollment into the Entresto & Cosentxy program for patient drug coverage.

- Supported patients questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions for insurance coverage.

- Utilized CRM tools effectively to track patient interactions, maintain records, and provide personalized assistance when needed.

- Exceeded performance metrics by consistently providing high-quality support to patients.

- Streamlined communication between patients, pharmacies, doctor's offices, and insurance companies for product drug coverage.

- Conducted an insurance check by running a prior authorization through patients selected insurance coverage company.

- Updated internal databases with prior authorization information to maintain concise, clear records of approved insurance coverage.

- Fostered a positive work environment by actively participating in team-building activities and demonstrating commitment to the success of coworkers and company.