Chante Kamano
Las Vegas,NV
Summary
Hardworking professional with customer service, multitasking, and time management abilities, who also offers hospitality experience and enthusiasm for helping others. History of successfully developing and managing strong teams through proactive training and issue management. Works great alone or with others, and consistently exceeds expectations. Organized, motivated, and eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
15
15
years of professional experience
Work History
Hostess
The Rockhouse & Oak Room
Las Vegas, Nevada
02.2024 - Current
- Welcomed and seated guests promptly upon arrival.
- Provided menus to customers and answered questions regarding menu items.
- Managed reservation system to coordinate guest flow effectively.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Key Holder
Club Tattoo Las Vegas
Las Vegas, Nevada
02.2024 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Assisted customers with product selections and inquiries daily.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Starbucks Lead
The Signature Condominiums, LLC
Las Vegas, NV
09.2014 - 01.2024
- Supervised and trained baristas to ensure adherence to company policies and procedures.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
Barista Shift Supervisor
Aramark UNLV Student Union
Las Vegas, NV
08.2010 - 06.2014
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Provided support during peak hours by running drinks or helping out on the register.
- Cleaned and sanitized kitchen equipment, utensils, and work stations.
Education
High School Diploma -
Academy of Individualized Studies
Las Vegas, NV05.2010
Skills
- Customer Service
- Experience in Leadership
- Attention to Detail
- Decision Making
- Staff Training
- Teamwork and Collaboration
- Safety Awareness
- Cash Handling Ability
Timeline
Hostess
The Rockhouse & Oak Room
02.2024 - Current
Key Holder
Club Tattoo Las Vegas
02.2024 - Current
Starbucks Lead
The Signature Condominiums, LLC
09.2014 - 01.2024
Barista Shift Supervisor
Aramark UNLV Student Union
08.2010 - 06.2014
High School Diploma -
Academy of Individualized Studies