Chante Smith

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Swim testing (for pre-school and youth)
• Administration of first aid to injured patrons in facility.
• Front desk management

- Document organization

- Customer service (phone calls and walk-ins)

- Customer check-in

• Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
• Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
• Promoted water safety awareness with educational presentations to community groups.
• Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.