Summary
Overview
Work History
Education
Skills
Additional Information
Pronouns
Timeline
Hi, I’m

Chante' Williams

Las Vegas,NV
Chante' Williams

Summary

Personable and upbeat with natural ability to build rapport and provide exceptional customer service. Possesses foundational knowledge of retail operations and proficient in handling point-of-sale systems and inventory management. Aims to enhance customer satisfaction and contribute to store success through effective communication and problem-solving skills

Overview

9
years of professional experience

Work History

DOORDASH

Driver
03.2024 - Current

Job overview

SMS INFOCOM

Server Repair Technician
01.2024 - 03.2024

Job overview

Capital One

Help Desk Support II
08.2018 - 03.2023

Job overview

  • Company Overview: Highly rated customer service and delivery speed
  • Cleaning and repair
  • Maintenance
  • Data Entry
  • Internal administrative aid
  • Providing administrative assistance and troubleshooting for software
  • Train and instruct
  • Process review and update
  • Utilized Ticketing system for repair orders
  • Password Resets, Setting and Editing User accounts
  • Communicated aspects and processes to customers in clear and understandable terms
  • Highly rated customer service and delivery speed

LEADERQUEST

Instructor
07.2017 - 08.2018

Job overview

THOMSON REUTERS

Help Desk Technician
06.2016 - 01.2017

Job overview

Education

Independence High School

High School Diploma

University Overview

  • Highly rated customer service and delivery speed.
  • Cleaning and repair
  • Maintenance
  • Data Entry
  • Internal administrative aid
  • Providing administrative assistance and troubleshooting for software
  • Train and instruct
  • Process review and update
  • Utilized Ticketing system for repair orders
  • Password Resets, Setting and Editing User accounts
  • Communicated aspects and processes to customers in clear and understandable terms.

Skills

  • Lifting
  • Monitor safety
  • Multi-task
  • Customer service
  • Clean driving record
  • Valid Driver's license
  • Excellent written and oral communication
  • Customer relations
  • Customer support
  • Returns processing
  • Stock replenishment
  • Order fulfillment
  • Telephone etiquette
  • Store maintenance
  • Transaction documentation
  • Teamwork and collaboration
  • Computer skills
  • Professional telephone demeanor
  • Process improvement
  • Document and records management

Additional Information

Additional Information
Highly rated customer service and delivery speed., Cleaning and repair, Maintenance, Data Entry, Internal administrative aid, Providing administrative assistance and troubleshooting for software, Train and instruct, Process review and update, Utilized Ticketing system for repair orders, Password Resets, Setting and Editing User accounts, Communicated aspects and processes to customers in clear and understandable terms.

Pronouns

Pronouns
she/her

Timeline

Driver
DOORDASH
03.2024 - Current
Server Repair Technician
SMS INFOCOM
01.2024 - 03.2024
Help Desk Support II
Capital One
08.2018 - 03.2023
Instructor
LEADERQUEST
07.2017 - 08.2018
Help Desk Technician
THOMSON REUTERS
06.2016 - 01.2017
Independence High School
High School Diploma

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