Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant
Chante' Amos

Chante' Amos

Lithonia,GA

Summary

Dedicated corporate support professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

20
20
years of professional experience
1
1
Certificate

Work History

Independent Distributor

It Works Global
09.2012 - Current
  • Managed portfolio of 2700 accounts and $30,000 in sales.
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Analyzed market trends to stay ahead of competition and capitalize on emerging opportunities in industry.
  • Participated actively in regional distributor meetings to share insights on best practices and learn from "peers'' experiences for continuous improvement of own operations.
  • Proactively sought feedback from clients on product performance and service quality, incorporating lessons learned to drive ongoing improvements in business.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Built relationships with customers and community to promote long term business growth.
  • Achieved consistent sales growth by regularly updating product knowledge and attending industry events.
  • Exceeded team sales goals by 50%.
  • Enhanced brand visibility through targeted marketing efforts, resulting in higher product demand.
  • Provided exceptional customer service, addressing inquiries promptly and resolving issues efficiently.
  • Collaborated with fellow independent distributors for joint promotional activities, maximizing reach within target market.
  • Trained new team members on best practices for selling products, ensuring seamless transition into their roles as independent distributors.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and relevant regulations.

Security Officer

Unifi - Delta Contract
08.2023 - 11.2023
  • Successfully completed State Basic Training Program (SBTP) for Private Security Officers with Certification granted on 9/6/2023.
  • Successfully completed American Red Cross Adult First Aid/CPR/AED Training Program with Certification granted on 9/8/2023.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Escorted employees, visitors, contractors and vendors.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Issued access cards to authorized personnel to monitor access points.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Handled all building emergency alarms (i.e., fire, elevator entrapment, intercom and so forth).
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
  • Responded effectively to emergencies or disturbances, prioritizing safety of personnel while minimizing property damage or loss.
  • Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.


Marketing Director

Master Mind Music
11.2005 - 07.2012
  • Preserved brand integrity by monitoring consistency and quality of marketing content.
  • Spearheaded market research initiatives to identify trends and opportunities for growth.
  • Established partnerships with key industry influencers to amplify brand reach and credibility.
  • Increased consumer engagement by creating personalized experiences through targeted segmentation strategies.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.
  • Coordinated public relations efforts to secure positive press coverage for company milestones and achievements.
  • Directed product development using in-depth knowledge of vendor landscape and industry insight.
  • Developed and implemented campaigns for email, online advertising, search engines and direct mail.
  • Defined and tracked campaign effectiveness and adjusted strategies accordingly.
  • Improved website visibility through development and implementation of SEO strategies.
  • Wrote and distributed press releases to increase brand visibility.
  • Collaborated with cross-functional teams to develop innovative product launches and promotions.
  • Managed annual marketing budget, ensuring cost-effective allocation of resources for maximum impact.

Investment Recovery Specialist

Chevron Texaco, Gulf Of Mexico Business Unit
05.2004 - 09.2005
  • Managed high volumes of financial activity in a fast-paced, risk-based corporate environment.
  • Synthesized financial and budgetary information to solve problems and develop alternative solutions.
  • Forecast operating costs for scheduled projects by strategizing with other departments.
  • Improved supply chain processes by implementing cross-functional efforts in customer service and repair operations.
  • Enhanced debt recovery rates by implementing effective collection strategies and techniques.
  • Supported management in identifying opportunities for process improvement within the department's operations.
  • Documented case management activity for accurate, reliable records.
  • Collaborated with maintenance staff to repair equipment and maintain performance levels without sacrificing operational efficiency.
  • Improved client satisfaction through timely communication and resolution of account discrepancies.
  • Assisted in the development of new policies and procedures to streamline the recovery process and minimize losses.

Education

Certification - Private Security Officer

State Basic Training Program (SBTP) 23-42
Atlanta, GA
09.2023

Associate of Business Administration - Business

Seattle Central Community College
Seattle, WA
05.2004

Skills

  • Natural Leader
  • Creative and Innovative
  • Strategic Thinker
  • Account Development
  • Market Research
  • Financial Management
  • Adaptability
  • Personnel Screening
  • Investigation Documentation
  • Security Station Experience
  • Key Decision Making
  • Communications Management

Certification

  • Adult First Aid/CPR/AED, American Red Cross - 09/08/2023 - 09/08/2025

Timeline

Security Officer

Unifi - Delta Contract
08.2023 - 11.2023

Independent Distributor

It Works Global
09.2012 - Current

Marketing Director

Master Mind Music
11.2005 - 07.2012

Investment Recovery Specialist

Chevron Texaco, Gulf Of Mexico Business Unit
05.2004 - 09.2005

Certification - Private Security Officer

State Basic Training Program (SBTP) 23-42

Associate of Business Administration - Business

Seattle Central Community College

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Chante' Amos