Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Chantel Andreini

Appleton,WI

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience

Work History

General Manager

Urban Modern Kitchen
01.2021 - 12.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Server

Cheddars Stratch Kitchen
03.2018 - 02.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server/Head Bartender

Wissota Chophouse
09.2016 - 10.2018
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Lead Server

Stone Arch Brewpub
02.2012 - 01.2016
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Conducted meetings with management to discus operational issues and develop ways to improve services.

Facilitator / Server

Dick And Joan’s
08.2007 - 04.2012
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Appleton East Highschool
Appleton
06.2012

Skills

  • Program Administration
  • Business Development
  • Expense Control
  • Quality Management
  • Schedule Management
  • Advertising and Marketing
  • Staff Training

Timeline

General Manager

Urban Modern Kitchen
01.2021 - 12.2023

Server

Cheddars Stratch Kitchen
03.2018 - 02.2020

Server/Head Bartender

Wissota Chophouse
09.2016 - 10.2018

Lead Server

Stone Arch Brewpub
02.2012 - 01.2016

Facilitator / Server

Dick And Joan’s
08.2007 - 04.2012

High School Diploma -

Appleton East Highschool

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Chantel Andreini